Baby Club Host
ABOUT THE JOB
• Create and deliver a magical and developmental programme for our kids aged 0-3.
• Our Baby Club Hosts will also be caring, changing and feeding babies and infants 0-3.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.
You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.
BLUE Guide Manager (For Families)
ABOUT THE ROLE
• To ensure that all aspects of the TUI BLUE For Families experience are delivered to our specification and brochure promise
• Manage the overall operation and performance of the TUI BLUE For Families including CSQ’s, Revenue targets, Staff welfare of the team of between 15-30 members including 3rd party suppliers and hotel teams.
• Maintain a strong relationship with the Hotel GM
• Maintain a strong relationship with the EDTM,CDTM, TUI MM & Concept Team
• Create a one team ethos, show strong leadership skills and passion whilst ensuring the team is managed, motivated and engaged to perform whilst delivering an excellent holiday experience for all of our guests
• Deliver & promote the BLUE App in line with the BLUE App specifications
• Ensure that all Guests, whether the are TUI Tour Operators or not, are looked after within the guidelines of TUI BLUE
BLUE Guide Manager (Sensatori)
ABOUT THE ROLE
• To ensure that all aspects of the TUI BLUE Sensatori experience are delivered to our specification and brochure promise
• Manage the overall operation and performance of the TUI BLUE Sensatori including CSQ’s, Revenue targets, Staff welfare of the team of between 15-30 members including 3rd party suppliers and hotel teams
• Maintain a strong relationship with the Hotel GM
• Maintain a strong relationship with the EDTM,CDTM, TUI MM & Concept Team
• Create a one team ethos, show strong leadership skills and passion whilst ensuring the team is managed, motivated and engaged to perform whilst delivering an excellent holiday experience for all of our guests
• Deliver & promote the BLUE App in line with the BLUE App specifications
• Ensure that all Guests, whether the are TUI Tour Operators or not, are looked after within the guidelines of TUI BLUE
BLUE Guide Team Leader (For All)
ABOUT THE ROLE
• Ensure that all aspects of the TUI BLUE For All experience are implemented and delivered according to the concept specifications – monitoring/analysing Concept and quality standards -initialize action plans
• Manage the overall operation and performance of the TUI BLUE For All including CSQ’s, Revenue targets, Staff welfare of the team of between 1-2 members including 3rd party suppliers and hotel teams
• Managing and motivate the whole TUI BLUE FOR All team from the Childcare along with the BLUE Guides (MM) to meet targets, deliver the concept programme and services and exceed customer expectations
• Maintain a strong relationship with Hotel Management, CDTM, EDTM, SDTM, TUI MM and Concept Team
• Ensure that the BLUE Guide philosophy is implemented and delivered – coordinate within the team to offer a seamless service with an enhanced visibility and a one team ethos
• Deliver & Promote the BLUE App in line with the BLUE App specifications.
• Ensure that all Guests, whether they are TUI Tour Operators or not, are looked after within the guidelines of TUI BLUE
BLUE Guide Team Leader (For Two)
ABOUT THE ROLE
• Ensure that all aspects of the TUI BLUE For Two experience are implemented and delivered according to the concept specifications – monitoring/analysing Concept and quality standards -initialize action plans
• Managing and motivate the whole TUI BLUE For Two team (Fitness & Leisure Instructor, Experience & Activity Host, BLUE Guides (TUI MM)) to meet targets, deliver the concept programme and services and exceed customer expectations
• Maintain a strong relationship with Hotel Management, EDTM, SDTM, TUI MM and Concept Team
• Ensure that the BLUE Guide philosophy is implemented and delivered – coordinate within the team to offer a seamless service with an enhanced visibility and a one team ethos
• Deliver & Promote the BLUE App in line with the BLUE App specifications.”
Childcare Delivery Team Leader
ABOUT THE ROLE
• Ensure that the childcare offering in your area delivers a varied, innovative and creative programme in a fun and safe environment
• Maintain the quality of all services adhering to the childcare handbooks and company policies, ensuring procedures and health & safety guidelines are met at all times
• Creating staff schedules to meet guest uptake, know your different guest groups and take responsibility for maintaining the quality of display material and guest communications
• You will drive high performance, deliver training, instigate initiative, achieve targets, motivate and develop the team and retain people
• You will encourage personal development and setting action plans when necessary, monitoring and measuring performance and guest feedback, providing, coaching, guidance and support
• You will take accountability for ensuring inventory, stock control and quality requirements are met and specification requirements are achieved, escalating discrepancies when necessary
• You will work in the wider team, assisting with day to day resort responsibilities and building and maintaining strong relationships with staff, partners and guests
Childcare Delivery Team Manager
ABOUT THE ROLE
• Ensure the childcare offering in your area delivers a varied, innovative and creative programme in a fun and safe environment
• Monitor the quality of all services adhering to the childcare handbooks and company policies, ensuring procedures and health & safety guidelines are met at all times
• Creating staff schedules to meet guest uptake, know your different guest groups and take responsibility for maintaining the quality of display material and guest communications
• You will drive high performance, deliver training, instigate initiative, achieve targets, motivate and develop the team and retain people
• You will encourage personal development and setting action plans when necessary, monitoring and measuring performance and guest feedback and providing, coaching, guidance and support
• You will take accountability for ensuring inventory, stock control and quality requirements are met and specification requirements are achieved, escalating discrepancies when necessary
• You will work as part of the wider team with resort management responsibilities including childcare staff resource planning and placements, visa requirements and resort inductions. You will build and maintain strong relationships with the group concept delivery team, staff, partners and guests
• You will be the childcare specialist and use your knowledge and expertise to assist TUIMM with all childcare queries.
Entertainment & Activity Host (For Families)
ABOUT THE ROLE
• Our concept hotels vary in size and guest profile and so may the size of your international team.
• Our family and daytime entertainers are of course the face of fun, fun and more fun. You will be hosting sports, games and joining activities such as character pool walks, flash-mobs, aqua disco & big splash!
• In the evening you will present a variety of high-energy party dances, games & family entertainment formats.
• You will always help your TUI colleagues by answering any guest questions and solving problems and best of all you can monitor and celebrate success with your regular real guest feedback results.
Entertainment & Activity Host (Sensatori)
ABOUT THE JOB
• Our concept hotels vary in size and guest profile and so may the size of your international team.
• In our stunning TUI BLUE Sensatori hotels, you will be hosting activities such as French boules, shuffleboard, and beach volley. You will also be creating local experiences, secret walks, cooking and cocktail demos.
• By night you will transform to be the queen or king of ambience. Setting the scene and hosting theme nights and low-key live entertainment.
• You may additionally support the setup and maintenance of your valuable hotel sound system.
• You will always help your TUI colleagues by answering any guest questions and solving problems and best of all you can monitor and celebrate success with your regular real guest feedback results.
Entertainment Delivery Team Manager
ABOUT THE ROLE
• Manage delivery of entertainment programs, providing feedback and consultancy through regular monitoring of performance
• Managing all of the in-resort entertainment operations for both TUI and third party (TUI BLUE and GOLD)
• Coordinating between local HR Services/TUI MM Placements team and in resort teams for any staff changes within your units. Providing relevant cover where needed
• Completing all necessary reports and administrative tasks and ensuring that start and end of season inventory checks are completed on all entertainment support materials, as well as implementing a control system to keep materials in good condition.
• You will influence, motivate and develop a highly effective entertainment team, set clear goals and provide guidance and direction, following the local regulations
• You will develop excellent relations with key business partners and TUI Group internal and external customers
• You will hold regular meetings with anybody involved within the entertainment delivery and suggest new ways of working to increase consistency, drive forward new initiatives and optimise the team, whilst achieving and improving the set targets
• Managing of difficult / crisis situation and emergencies
• Able to work with a flexible working schedule in order to observe all areas of operation ( i.e daytime or evenings)
Entertainment Team Leader (For Families)
ABOUT THE ROLE
• Leading an international entertainment & leisure team to deliver an industry leading entertainment and fitness programme
• You will help to drive high performance and achieve targets by motivating and developing the team
• Confident with a strong passion for Entertainment and creating lasting family holiday memories for our guests
• Ability to plan and also lead by example by delivering a daytime and evening entertainment offering a varied daily program with activities, character pool walks, flash mobs, aqua disco, parades, Big Splash & high profile team events. In the evening you will present a variety of high-energy party dances, games & family entertainment formats
• Responsible also for overseeing programmes within our Swim School and Football Academy
Experience & Activity Host (For Two)
ABOUT THE ROLE
• Our concept hotels vary in size and guest profile and so may the size of your international team.
• In our stunning TUI BLUE FOR TWO hotels, you will be hosting activities such as French boules, shuffleboard, and beach volley. You will also be creating local experiences, secret walks, cooking and cocktail demos.
• By night you will transform to be the queen or king of ambience. Setting the scene and hosting theme nights and low-key live entertainment.
• You may additionally support the setup and maintenance of your valuable hotel sound system.
• You will always help your TUI colleagues by answering any guest questions and solving problems and best of all you can monitor and celebrate success with your regular real guest feedback results.
Fitness & Leisure Instructor (For All)
ABOUT THE JOB
• Create and deliver an inspiring fitness programme matching your profile of guests.
• You could be covering aqua, cardio, relaxation or strengthening classes and helping guests with any sports and gym equipment.
• You will take great care for guest health & safety and equipment maintenance.
• Regular event participation such as team days or theme evenings depending on your guest profile.
• Helping your TUI colleagues by answering guest questions and solving problems.
• You can monitor and celebrate success with weekly guest feedback results.
Fitness & Leisure Instructor (For Families)
ABOUT THE ROLE
• Create and deliver an inspiring fitness programme matching your profile of guests.
• You could be covering aqua, cardio, relaxation or strengthening classes and helping guests with any sports and gym equipment.
• You will take great care for guest health & safety and equipment maintenance.
• Regular event participation such as team days or theme evenings depending on your guest profile.
• Helping your TUI colleagues by answering guest questions and solving problems.
• You can monitor and celebrate success with weekly guest feedback results.
Fitness & Leisure Instructor (For Two)
ABOUT THE JOB
• Create and deliver an inspiring fitness programme matching your profile of guests.
• You could be covering aqua, cardio, relaxation or strengthening classes and helping guests with any sports and gym equipment.
• You will take great care for guest health & safety and equipment maintenance.
• Regular event participation such as team days or theme evenings depending on your guest profile.
• Helping your TUI colleagues by answering guest questions and solving problems.
• You can monitor and celebrate success with weekly guest feedback results.
You will learn more about TUI BLUE FOR TWO (Adults only) and our in-house Fitness Instructor Qualification throughout your recruitment experience.
Fitness and Leisure Instructor (Sensatori)
ABOUT THE JOB
• Create and deliver an inspiring fitness programme matching your profile of guests.
• You could be covering aqua, cardio, relaxation or strengthening classes and helping guests with any sports and gym equipment.
• You will take great care for guest health & safety and equipment maintenance.
• Regular event participation such as team days or theme evenings depending on your guest profile.
• Helping your TUI colleagues by answering guest questions and solving problems.
• You can monitor and celebrate success with weekly guest feedback results.
You will learn more about TUI BLUE Sensatori and our in-house Fitness Instructor Qualification throughout your recruitment experience.
Football Coach (For Families)
ABOUT THE JOB
• You will be delivering fun and professional football/soccer coaching sessions to adults and kids aged 4-16 years.
• Coaching kids of varying abilities following the coaching guidelines provided
• Actively selling and promoting your sessions to encourage maximum attendance
• You will take great care for guest health & safety and equipment maintenance.
• Regular event participation such as team days and shows.
• Helping your TUI colleagues by answering guest questions and solving problems.
• You can monitor and celebrate success with weekly guest feedback results.
You will learn more about TUI BLUE for Families and the job role throughout your recruitment experience.
Kids Club Host
ABOUT THE JOB
• Create and deliver a magical and developmental programme for our kids aged 3-12.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.
You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.
Kids Club Host – Qualified
ABOUT THE JOB
• Create and deliver a magical and developmental programme for our kids aged 3-12.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.
You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.
Kids Club Supervisor
ABOUT THE JOB
• Create and supervise a magical and developmental programme for our kids aged 3-12.
• Lead a small national or international Childcare Team in a fun but safe environment.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• Coach, guide and manage team performance – celebrate success using weekly guest feedback results.
Swim School Host (For Families)
ABOUT THE JOB
• You will be delivering fun and professional swim lessons to adults and kids aged 3 and above.
• Tailoring your lessons to support the technical progression of varying abilities of guests whilst following the guidelines provided.
• Actively sell and promote your lessons to encourage maximum attendance.
• You will take great care for guest health & safety and equipment maintenance.
• Regular event participation such as team days and shows.
• Helping your TUI colleagues by answering guest questions and solving problems.
• You can monitor and celebrate success with weekly guest feedback results.
