Welcome to the team

We are so excited that Summer is officially starting and we can’t wait for you to join us and help our guests discover their smile once again. As local lock downs finally start to lift, our first training sessions have begun and we are seeing demand for our hotels slowly increase every day.

The time is almost here for you to pack your bags and deliver the amazing experiences our guests are longing for. Please click on the video from Louise Bates, our Managing Director of TUI BLUE & Hotel Concepts.

What will Summer 2023 Face to Face training be like?

Here are some impressions from Summer 2022 delegates on how they enjoyed the Pre-Season Face to Face training and what they got out of the experience.

ACTIVITY HOST

FITNESS & LEISURE INSTRUCTOR

KIDS’ CLUB HOST

Your Training Journey

We have prepared explanatory videos for you to understand what your training journey can look like and to give you more information how to do e-learnings and virtual classroom trainings. If you still have questions about your trainings, please use our contact form.

Our blended learning approach

Our trainings are based on the blended learning approach. Blended Learning designates the range of possibilities presented by combining Internet and digital media with established classroom forms that require the physical co‐presence of teacher and students.

This learning method has many advantages for you:.

TUI Online Campus

When you have accepted your placement offer, you will receive your login data from us for the TUI Online Campus. Here you will find each module of your training journey in the order they are to be completed. You will need to finish each module in turn to be able to move onto the next one.

Login page

This is what you will see when you get the link to log in. Please use the credentials you receive in the invitation email as these are unique to you. You can change the password in ‘My Account’ if you wish.

First page

This is an example of how your training journey will look according to your job role and experience.

Training Schedules

Please select from the list of job roles below to see planned training schedules.

Job Experience:

Baby Club Host

ABOUT THE JOB

• Create and deliver a magical and developmental programme for our kids aged 0-3.
• Our Baby Club Hosts will also be caring, changing and feeding babies and infants 0-3.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

March 15, 2023 - March 20, 2023
Self Study
Face to Face Training, Cyprus. Depending on your start date and placement
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Cyprus)

Arrival: Wednesday 15th March 2023

Training: 16th – 19th March 2023

Departure: Monday 20th March 2023

March 20, 2023 - March 25, 2023
Self Study
Face to Face Training, Spain. Depending on your start date and placement
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Spain)

Arrival: Monday 20th March 2023

Training: 21st – 24th March 2023

Departure: Saturday 25th March 2023

 

April 17, 2023 - April 22, 2023
Self Study
Face to Face Training, Turkey. Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Training (in Turkey)

Arrival: Monday 17th April 2023

Training: 18th – 21st April 2023

Departure: Saturday 22nd April 2023

May 15, 2023 - May 20, 2023
Self Study
Face to Face Late Starter Training, Turkey. Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Late Starter Training (in Turkey)

Arrival: Monday 15th May 2023

Training: 16th – 19th May 2023

Departure: Saturday 20th May 2023

BLUE Guide Manager (For Families)

ABOUT THE ROLE

Ensure that all aspects of the TUI BLUE experience are implemented and delivered according to the concept specifications.

You will be monitoring and analyzing concept and quality standards to develop action plans to deliver results and exceed guests’ expectations.

You will manage and motivate the whole TUI BLUE team of between 15-30 members and will be able to create a one team ethos. You will also show strong leadership skills and passion.

Maintain a strong relationship with the Hotels General Management as well as key stakeholders across the TUI Group.

BLUE Guide Manager (Sensatori )

ABOUT THE ROLE

Ensure that all aspects of the TUI BLUE experience are implemented and delivered according to the concept specifications.

You will be monitoring and analyzing concept and quality standards to develop action plans to deliver results and exceed guests’ expectations.

You will manage and motivate the whole TUI BLUE team of between 15-30 members and will be able to create a one team ethos. You will also show strong leadership skills and passion.

Maintain a strong relationship with the Hotels General Management as well as key stakeholders across the TUI Group.

BLUE Guide Team Leader (For All)

ABOUT THE ROLE
• Ensure that all aspects of the TUI BLUE experience are implemented and delivered according to the concept specifications.
• You will be monitoring and analyzing concept and quality standards to develop action plans to deliver results and exceed guests’ expectations.
• You will manage and motivate the whole TUI BLUE team of between 4-6 members and will be able to create a one team ethos. You will also show strong leadership skills and passion via team meetings, daytime/evening activities and events.
• Maintain a strong relationship with the Hotels General Management as well as key stakeholders across the TUI Group.

BLUE Guide Team Leader (For Two)

ABOUT THE ROLE
• Ensure that all aspects of the TUI BLUE experience are implemented and delivered according to the concept specifications.
• You will be monitoring and analyzing concept and quality standards to develop action plans to deliver results and exceed guests’ expectations.
• You will manage and motivate the whole TUI BLUE team of between 4-6 members and will be able to create a one team ethos. You will also show strong leadership skills and passion via team meetings, daytime/evening activities and events.
• Maintain a strong relationship with the Hotels General Management as well as key stakeholders across the TUI Group.

Childcare Delivery Team Leader

ABOUT THE ROLE
• You will be leading and developing your team to ensure that childcare delivery in your area offers a varied, innovative, and creative programme in a fun and safe environment.  Your team may be located across geographies meaning travel would be required.
• You will maintain the quality of all services by adhering to the childcare handbooks and company policies and give guidance when queries arise
• You will build and maintain strong relationships with the Hotel Management and internal teams  
• You will take accountability for ensuring that inventory, stock control and quality targets and requirements are met and achieved, escalating any discrepancies when necessary.  

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

February 22, 2023 - February 26, 2023
Self Study
Face to Face Training, Turkey
all Concepts

Arrival: Wednesday 22nd February 2023

Training: 23rd – 25th February 2023

Departure: Sunday 26th February 2023

Childcare Delivery Team Manager

ABOUT THE ROLE

You will be leading and developing your team and team leader(s) to ensure that childcare delivery in your area offers a varied, innovative, and creative programme in a fun and safe environment In line with all handbooks, policies, and procedures. Your team may be located across geographies meaning travel would be required.

You will work as part of the wider team with resort management responsibilities including childcare staff resource planning and retention in addition to training, supporting staff qualifications, resort inductions, financial management and day to day HR management. You will do this by building and maintaining strong relationships with the resort team, concept delivery team, staff, partners, and guests. 

You will also take accountability for ensuring that inventory, stock control and quality requirements are met and achieved. You will escalate any discrepancies when necessary.  

Finally, you will be the childcare specialist and use your knowledge, decision making, planning and expertise to assist with all childcare queries and make innovative suggestions for future delivery based on staff and guest feedback.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

February 22, 2023 - February 26, 2023
Self Study
Face to Face Training, Turkey
all Concepts

Arrival: Wednesday 22nd February 2023

Training: 23rd – 25th February 2023

Departure: Sunday 26th February 2023

Entertainment & Activity Host (For Families)

ABOUT THE ROLE

Delivering a wide range of fun daytime and sport activities to our guests of all ages and nationalities.

Co-ordinate and deliver the evening programme and events.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn much more about TUI BLUE For Families and the range of Entertainment roles available as we identify and showcase your personality, skills & experience throughout your recruitment experience.

Date
Training
Applies to
March 1, 2023 - March 11, 2023
Self Study
Face to Face Training, Turkey
TUI BLUE For Families

Arrival: Wednesday 1st March 2023

Training: 2nd – 10th March 2023

Departure: Saturday 11th March 2023

Entertainment & Activity Host (Sensatori)

ABOUT THE ROLE

Delivering a wide range of fun daytime and sport activities to our guests of all ages and nationalities.

Co-ordinate and deliver the evening programme and events.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn much more about TUI BLUE Sensatori and the range of Entertainment roles available as we identify and showcase your personality, skills & experience throughout your recruitment experience.

Date
Training
Applies to
March 1, 2023 - March 11, 2023
Self Study
Face to Face Training, Turkey
TUI BLUE Sensatori

Arrival: Wednesday 1st March 2023

Training: 2nd – 10th March 2023

Departure: Saturday 11th March 2023

Entertainment Delivery Team Manager

ABOUT THE ROLE

You will be responsible for managing the delivery and the overall quality of our Entertainment across a number of our resorts.

You will manage your teams and any staff changes ensuring you liaise with the relevant departments, and to provide cover where needed.

You also make sure to drive high performance and achieve targets by motivating and developing your teams.

You will develop excellent relations with key business partners and TUI Group internal and external stakeholders.

Date
Training
Applies to
February 24, 2023 - March 11, 2023
Self Study
Face to Face Training, Turkey
all Labels

Arrival: Sunday 24th February 2023

Training: 25th February – 10th March 2023

Departure: Saturday 11th March 2023

Entertainment Team Leader (For Families)

ABOUT THE ROLE

Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.

Leading by example by planning, coordinating and delivering a wide range of daytime, sport, and evening entertainment to our guests of all ages and nationalities.

Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.

Deliver the highest quality service and guest experience in line with the TUI standards.

Date
Training
Applies to
February 27, 2023 - March 11, 2023
Self Study
Face to Face Training, Turkey
TUI BLUE For Families

Arrival: Monday 27th February 2023

Training: 28th February – 10th March 2023

Departure: Saturday 11th March 2023

Entertainment Team Leader (Sensatori)

ABOUT THE ROLE

Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.

Leading by example by planning, coordinating and delivering a wide range of daytime, sport, and evening entertainment to our guests of all ages and nationalities.

Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.

Deliver the highest quality service and guest experience in line with the TUI standards.

Date
Training
Applies to
February 27, 2023 - March 11, 2023
Self Study
Face to Face Training, Turkey
TUI BLUE Sensatori

Arrival: Monday 27th February 2023

Training: 28th February – 10th March 2023

Departure: Saturday 11th March 2023

Experience & Activity Host (For Two)

ABOUT THE ROLE
• Our concept hotels vary in size and guest profile and so may the size of your international team.
• In our stunning TUI BLUE FOR TWO hotels, you will be hosting activities such as French boules, shuffleboard, and beach volley. You will also be creating local experiences, secret walks, cooking and cocktail demos.
• By night you will transform to be the queen or king of ambience. Setting the scene and hosting theme nights and low-key live entertainment.
• You may additionally support the setup and maintenance of your valuable hotel sound system.
• You will always help your TUI colleagues by answering any guest questions and solving problems and best of all you can monitor and celebrate success with your regular real guest feedback results.

Date
Training
Applies to
March 6, 2023 - March 11, 2023
Self Study
Face to Face Training, Turkey
TUI BLUE For Two

Arrival: Monday 6th March 2023

Training: 7th – 10th March 2023

Departure: Saturday 11th March 2023

Fitness & Leisure Instructor (For Families)

ABOUT THE ROLE

Create and deliver a wide range of fitness sessions, including aqua, strength, cardio and wellbeing classes to our guests of all ages and nationalities.

Planning and delivering a wide range of daytime, sport, and evening entertainment.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn more about TUI BLUE For Familes and our in-house Fitness Instructor Qualification throughout your recruitment experience.

Fitness & Leisure Instructor (For Two)

ABOUT THE ROLE

Create and deliver a wide range of fitness sessions, including aqua, strength, cardio and wellbeing classes to our guests of all ages and nationalities.

Planning and delivering a wide range of daytime, sport, and evening entertainment.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn more about TUI BLUE For Two and our in-house Fitness Instructor Qualification throughout your recruitment experience.

Fitness & Leisure Instructor (Sensatori)

ABOUT THE ROLE

Create and deliver a wide range of fitness sessions, including aqua, strength, cardio and wellbeing classes to our guests of all ages and nationalities.

Planning and delivering a wide range of daytime, sport, and evening entertainment.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn more about TUI BLUE Sensatori and our in-house Fitness Instructor Qualification throughout your recruitment experience.

Football Coach (For Families)

ABOUT THE ROLE

You will be delivering fun, professional and safe football/soccer coaching sessions to adults and kids aged 4-16 years.

Coaching kids of varying abilities following the coaching guidelines provided.

Actively selling and promoting your sessions to encourage maximum attendance.

Regular event participation such as team days and shows or evening party dances in kids disco.

Date
Training
Applies to
May 22, 2023 - May 27, 2023
Self Study
Face to Face Training, Turkey
TUI BLUE

Arrival: Monday 22nd May 2023

Training: 23rd – 26th May 2023

Departure: Saturday 27th May 2023

Holiday Village Academies Team Leader

ABOUT THE ROLE 

You will be leading, developing, and supporting your team and oversee the Football and Swim programme to ensure it satisfies all our guests.

It is also your responsibility to ensure that all the Health & Safety checks, operating procedures, and any observations and assessments are carried out throughout the season.

You feel confident to complete monthly reports which include finance, guest satisfaction and stock level controls.

As an Academies Team Leader you are also a working member of the team as either a Football Coach or Swim Instructor. Someone who leads by example and is part of the Academies overall staff headcount.

Date
Training
Applies to
February 25, 2023 - March 2, 2023
Self Study
Face to Face Training, Turkey
HOLIDAY VILLAGES

Arrival: Saturday 25th February 2023

Training: 26th February – 1st March 2023

Departure: Thursday 2nd March 2023

Holiday Village Creche Rep

ABOUT THE JOB

• Create and deliver a magical and developmental programme for our kids aged 0-3.
• Our Creche Reps will also be caring, changing and feeding babies and infants 0-3.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
March 15, 2023 - March 20, 2023
Self Study
Face to Face Training, Cyprus. Depending on your start date and placement
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Cyprus)

Arrival: Wednesday 15th March 2023

Training: 16th – 19th March 2023

Departure: Monday 20th March 2023

March 20, 2023 - March 25, 2023
Self Study
Face to Face Training, Spain. Depending on your start date and placement
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Spain)

Arrival: Monday 20th March 2023

Training: 21st – 24th March 2023

Departure: Saturday 25th March 2023

 

April 17, 2023 - April 22, 2023
Self Study
Face to Face Training, Turkey. Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Training (in Turkey)

Arrival: Monday 17th April 2023

Training: 18th – 21st April 2023

Departure: Saturday 22nd April 2023

May 15, 2023 - May 20, 2023
Self Study
Face to Face Late Starter Training, Turkey. Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Late Starter Training (in Turkey)

Arrival: Monday 15th May 2023

Training: 16th – 19th May 2023

Departure: Saturday 20th May 2023

Holiday Village Creche Supervisor

ABOUT THE JOB
• Create and supervise a magical and developmental programme for our kids aged 0-3.
• Lead a small national or international Childcare Team in a fun but safe environment.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• Coach, guide and manage team performance – celebrate success using weekly guest feedback results.

Date
Training
Applies to
TBC
Self Study
Virtual Training
all Concepts

Virtual training dates to be confirmed.

Childcare Supervisors that are new to TUI will also be invited to attend one of the following Pre-Season Childcare Training dates, depending on the start date in resort.

Cyprus

Arrival: Wednesday 15th March 2023

Training: 16th – 19th March 2023

Departure: Monday 20th March 2023

Spain

Arrival: Monday 20th March 2023

Training: 21st – 24th March 2023

Departure: Saturday 25th March 2023

Turkey

Arrival: Monday 17th April 2023

Training: 18th – 21st April 2023

Departure: Saturday 22nd April 2023

Holiday Village Delivery Manager

ABOUT THE ROLE 

You will manage the overall operation and performance of the Holiday Village achieving set targets, additionally you will have the staff welfare of between 27-40 members including 3rd party suppliers.

Part of that will be leading, developing, and supporting your team and ensure that all Holiday Village experiences are delivered to our specification and brochure promise.

You will be able to create a one team ethos and show great leadership skills and passion. It will all result in the delivery of an excellent holiday experience for all our guests.

Finally, you will also make sure to maintain a strong relationship with the General Hotel Management as well as other stakeholders and colleagues.

Date
Training
Applies to
February 25, 2023 - March 2, 2023
Self Study
Face to Face Training, Turkey
HOLIDAY VILLAGES

Arrival: Saturday 25th February 2023

Training: 26th February – 1st March 2023

Departure: Thursday 2nd March 2023

Holiday Village Fit

ABOUT THE ROLE

Create and deliver a wide range of fitness sessions, including aqua, strength, cardio and wellbeing classes to our guests of all ages and nationalities.

Planning and delivering a wide range of daytime, sport, and evening entertainment.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

Holiday Village Football Coach

ABOUT THE ROLE

You will be delivering fun, professional and safe football/soccer coaching sessions to adults and kids aged 4-16 years.

Coaching kids of varying abilities following the coaching guidelines provided.

Actively selling and promoting your sessions to encourage maximum attendance.

Regular event participation such as team days and shows or evening party dances in kids disco.

You will learn more about Holiday Villages and the job role throughout your recruitment experience.

Date
Training
Applies to
March 3, 2023 - March 9, 2023
Self Study
Face to Face Training, Turkey
HOLIDAY VILLAGES

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Arrival: Friday 3rd March 2023

Training: 4th – 8th March 2023

Departure: Thursday 9th March 2023

May 22, 2023 - May 27, 2023
Self Study
Face to Face Late Starter Training, Turkey
HOLIDAY VILLAGES

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Arrival: Monday 22nd May 2023

Training: 23rd – 26th May 2023

Departure: Saturday 27th May 2023

 

Holiday Village Swim Coach

ABOUT THE ROLE 

You will be delivering fun, professional and safe swim lessons to adults and kids aged 3 and above.

Tailoring your lessons to support the technical progression of varying abilities of guests whilst following the guidelines provided.

Actively sell and promote your lessons to encourage maximum attendance.

Regular event participation such as team days and shows or evening party dances in kids disco.

You will learn more about Holiday Villages and the job role throughout your recruitment experience.

Date
Training
Applies to
March 3, 2023 - March 9, 2023
Self Study
Face To Face Training, Turkey
HOLIDAY VILLAGES

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Arrival: Friday 3rd March 2023

Training: 4th – 8th March 2023

Departure: Thursday 9th March 2023

May 22, 2023 - May 27, 2023
Self Study
Face to Face Late Starter Training, Turkey
HOLIDAY VILLAGES

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Arrival: Monday 22nd May 2023

Training: 23rd – 26th May 2023

Departure: Saturday 27th May 2023

Kids Club Host

ABOUT THE JOB
• Create and deliver a magical and developmental programme for our kids aged 3-12.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

March 15, 2023 - March 20, 2023
Self Study
Face to Face Training, Cyprus. Depending on your start date and placement
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Cyprus)

Arrival: Wednesday 15th March 2023

Training: 16th – 19th March 2023

Departure: Monday 20th March 2023

March 20, 2023 - March 25, 2023
Self Study
Face to Face Training, Spain. Depending on your start date and placement
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Spain)

Arrival: Monday 20th March 2023

Training: 21st – 24th March 2023

Departure: Saturday 25th March 2023

 

April 17, 2023 - April 22, 2023
Self Study
Face to Face Training, Turkey. Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Training (in Turkey)

Arrival: Monday 17th April 2023

Training: 18th – 21st April 2023

Departure: Saturday 22nd April 2023

May 15, 2023 - May 20, 2023
Self Study
Face to Face Late Starter Training, Turkey. Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Late Starter Training (in Turkey)

Arrival: Monday 15th May 2023

Training: 16th – 19th May 2023

Departure: Saturday 20th May 2023

Kids Club Host – Qualified

ABOUT THE JOB
• Create and deliver a magical and developmental programme for our kids aged 3-12.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

March 15, 2023 - March 20, 2023
Self Study
Face to Face Training, Cyprus. Depending on your start date and placement
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Cyprus)

Arrival: Wednesday 15th March 2023

Training: 16th – 19th March 2023

Departure: Monday 20th March 2023

March 20, 2023 - March 25, 2023
Self Study
Face to Face Training, Spain. Depending on your start date and placement
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Spain)

Arrival: Monday 20th March 2023

Training: 21st – 24th March 2023

Departure: Saturday 25th March 2023

 

April 17, 2023 - April 22, 2023
Self Study
Face to Face Training, Turkey. Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Training (in Turkey)

Arrival: Monday 17th April 2023

Training: 18th – 21st April 2023

Departure: Saturday 22nd April 2023

May 15, 2023 - May 20, 2023
Self Study
Face to Face Late Starter Training, Turkey. Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Late Starter Training (in Turkey)

Arrival: Monday 15th May 2023

Training: 16th – 19th May 2023

Departure: Saturday 20th May 2023

Kids Club Host Overland

ABOUT THE JOB
• Create and deliver a magical and developmental programme for our kids aged 3-12.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

March 15, 2023 - March 20, 2023
Self Study
Face to Face Training, Cyprus. Depending on your start date and placement
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Cyprus)

Arrival: Wednesday 15th March 2023

Training: 16th – 19th March 2023

Departure: Monday 20th March 2023

March 20, 2023 - March 25, 2023
Self Study
Face to Face Training, Spain. Depending on your start date and placement
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Spain)

Arrival: Monday 20th March 2023

Training: 21st – 24th March 2023

Departure: Saturday 25th March 2023

 

April 17, 2023 - April 22, 2023
Self Study
Face to Face Training, Turkey. Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Training (in Turkey)

Arrival: Monday 17th April 2023

Training: 18th – 21st April 2023

Departure: Saturday 22nd April 2023

May 15, 2023 - May 20, 2023
Self Study
Face to Face Late Starter Training, Turkey. Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Late Starter Training (in Turkey)

Arrival: Monday 15th May 2023

Training: 16th – 19th May 2023

Departure: Saturday 20th May 2023

Kids Club Supervisor

ABOUT THE JOB
• Create and supervise a magical and developmental programme for our kids aged 0-12.
• Lead a small national or international Childcare Team in a fun but safe environment.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• Coach, guide and manage team performance – celebrate success using weekly guest feedback results.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

TBC
Self Study
Virtual Training
all Concepts

Virtual training dates to be confirmed.

Childcare Supervisors that are new to TUI will also be invited to attend one of the following Pre-Season Childcare Training dates, depending on the start date in resort.

Cyprus

Arrival: Wednesday 15th March 2023

Training: 16th – 19th March 2023

Departure: Monday 20th March 2023

Spain

Arrival: Monday 20th March 2023

Training: 21st – 24th March 2023

Departure: Saturday 25th March 2023

Turkey

Arrival: Monday 17th April 2023

Training: 18th – 21st April 2023

Departure: Saturday 22nd April 2023

Swim School Host (For Families)

ABOUT THE ROLE 

You will be delivering fun, professional and safe swim lessons to adults and kids aged 3 and above.

Tailoring your lessons to support the technical progression of varying abilities of guests whilst following the guidelines provided.

Actively sell and promote your lessons to encourage maximum attendance.

Regular event participation such as team days and shows or evening party dances in kids disco.

Date
Training
Applies to
May 22, 2023 - May 27, 2023
Self Study
Face to Face Training, Turkey
TUI BLUE

Arrival: Monday 22nd May 2023

Training: 23rd – 26th May 2023

Departure: Saturday 27th May 2023

TUI SUNEO Daytime Entertainer

ABOUT THE ROLE

• Delivering a wide range of fun daytime and sport activities to our guests of all ages and nationalities.

• Co-ordinate and deliver the evening programme and events.

• Engage consistently in guest interaction.

• Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn much more about TUI SUNEO and the range of Entertainment roles available as we identify and showcase your personality, skills & experience throughout your recruitment experience.

Date
Training
Applies to
March 18, 2023 - March 22, 2023
Self Study
Face to Face Training, Turkey
TUI SUNEO

Arrival: Saturday 18th March 2023

Training: 19th – 21st March 2023

Departure: Wednesday 22nd March 2023

TUI SUNEO Entertainment Delivery Team Leader

ABOUT THE ROLE

Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.

Leading by example by planning, coordinating and delivering a wide range of daytime, sport, and evening entertainment to our guests of all ages and nationalities.

Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.

Deliver the highest quality service and guest experience in line with the TUI standards.

Date
Training
Applies to
March 18, 2023 - March 22, 2023
Self Study
Face to Face Training, Turkey
TUI SUNEO

Arrival: Saturday 18th March 2023

Training: 19th – 21st March 2023

Departure: Wednesday 22nd March 2023

TUI SUNEO Evening Entertainer

ABOUT THE JOB

• Our concept hotels vary in size and guest profile and so may the size of your international team.
• We search for star evening family entertainers in TUI SUNEO to not only be a great all-rounder but a great singer to host your very own evenings.
• You may additionally support the setup and maintenance of your valuable hotel sound system.
• You will always help your TUI colleagues by answering any guest questions and solving problems and best of all you can monitor and celebrate success with your regular real guest feedback results.

You will learn much more about TUI SUNEO and the range of Entertainment roles available as we identify and showcase your personality, skills & experience throughout your recruitment experience.

Date
Training
Applies to
March 18, 2023 - March 22, 2023
Self Study
Face to Face Training, Turkey
TUI SUNEO

Arrival: Saturday 18th March 2023

Training: 19th – 21st March 2023

Departure: Wednesday 22nd March 2023


Discover the TUI hotel brands

Our different TUI hotel brands are tailored specifically for all traveler types. Ranging from family hotels with entertainment for youngsters and grown-ups to adult-only hotels for a relaxing and recharging time for two. Click on the hotel brand you want to learn more about. You will also find above each brand the available job roles and training dates, once they have been communicated.

Holiday Villages

Kids clubs, activities, entertainment and fun for all ages with a British feel.

TUI BLUE

Packed activity programmes, kids clubs and evening entertainment for adults or families.

TUI KIDS’ CLUB

Creating the best holiday moments for children from 3 to 12 years.

TUI SUNEO

Holiday hotels for the small budget, modern design and cheerful colours in the 3-4 star hotels.

Everything you need to know

General

After your successful recruitment interview you will get a proposal for your summer placement. Once you have accepted the placement we will send you an e-mail with the invitation to your first step in your training journey. Invitations will start to be sent out by job role towards the end of January 2023.

All information about the blended learning approach and specific training steps for each role can be found here on our training webpage. The exact dates for virtual classroom training and pre-season face to face training can be found above.

Please be aware, Pre-Season Face to Face training dates will be confirmed in the later stage with an individual invitation mail.

Basically taking part in training is obligatory. If you cannot attend the training please state the reason for not attending in the registration form and send an email with a certificate from the doctor or school to: hotel.training@tui.com. Some of the job roles need to be licensed, and the qualification is a precondition to working in that role, therefore attendance at training is a requirement. If there is an unforeseeable circumstance and you cannot attend, please contact us so we can find a solution for you.

    Each new module and link of your e-learning will open a new window. When you have completed each module or link please close the window and return to the previous window to continue to the next part of your e-learning.
    To check when/if you have completed each step of a module you can click on the menu button in the top left corner of the page and navigate through the module.

E learning:
The completion of the e-learning sessions are your own investment into your knowledge and understanding for your new job and can be completed at the most convenient time for you, without any impact on your current job or school commitments.

Virtual classroom Training
The virtual classroom training will be compensated to you with free time in the destinations or with days off, depending on the duration of your training (full or half day).

Childcare self-guided modules
The Childcare self-guided modules will be compensated with one extra day salary with your first salary after you start the season.

Pre-Season Face to face TUI BLUE & Concept DNA Training
If you are not contracted during the pre-season face to face training, you will get your participation paid with your first salary after you start the season.

IFAA B Licenses Training
The Fitness & Leisure Instructors get a unique opportunity to gain international recognized fitness licenses. As TUI covers all of the costs for these qualifications, there will be no remuneration for the duration of the training. (DNA Training will be paid).

Local staff
Please get in touch with your local HR department

Childcare

Full Paediatric First Aid

You will be advised regarding first aid and what actions you need to take if any. Please do not book any first aid course unless advised to otherwise you will not get reimbursed for it

You will be contacted about your first aid qualification and advised what actions you need to take if any.

No, you do not need to do the qualification if you already hold a childcare qualification that meets the TUI requirements. You can contact (Recruitment email) to confirm.

If you do not currently hold a childcare qualification this is a great opportunity for you to become qualified in childcare. There are many benefits from completing this.

If you are interested in the qualification, please contact tuichildcarequalification@tui.com for any further questions and to register your interest. We look forward to hearing from you.

You will be able to find your tasks at the bottom of the E-Learning modules. There are 7 E-Learning modules where you will be asked to download the tasks to support your qualification. Once you have completed them you should send them to tuichildcarequalification@tui.com

No, you only need to do the tasks if you are completing the TUI Childcare Qualification.

The time you take to complete the TUI Childcare Qualification is additional to your working hours in resort.

You will need your passport (UK) or ID card (non-UK) to travel to training in Turkey, Spain or Cyprus. If you are applying for a visa or work permit and you have an appointment already scheduled or the embassy still has your passport/ID then let us know AS SOON AS POSSIBLE. You can inform us in the Registration for training or by email to hotel.training@tui.com.
We will then select one of the alternative dates for your Pre-Season Face to Face training.

Yes, everyone employed by TUI is required to complete some E-Learning at the start of season. This has been tailored to your experience and will include updates and new information.

Virtual Training

    Our program manager will be in contact with you to advise you when the virtual classes will begin. Please make sure you are checking your inbox/spam/junk for any emails.

Most of all, bring lots of energy & passion to the Virtual Classroom Training and read all the information on this website carefully. Plan the time for the virtual training as stated in the invitation.

When attending the Fitness & Leisure Instructor training it is best if you start visiting group fitness classes at a nearby gym, and start jogging and exercising to work on your physical endurance on a regular basis, in order to get in shape for your sports training.

  • Make sure you have a good internet connection and internet capable device.
  • Check your microphone and web cam are working
  • Create a Microsoft Teams and/or Zoom account
  • Enter the virtual classroom with the Link received from the TUI Hotel Training Team.
  • If necessary enter your FULL NAME as stated in your ID/passport (no nicknames please), attendance will be noted.
  • Most of our virtual classroom training will be held through Microsoft Teams or Zoom. If you have questions on how to register in both apps, please read the next question.
  1. First open the Microsoft Teams App or go to the Microsoft Teams website in your browser.
  2. Click on “Register for free”.
  3. Now enter the e-mail address you want to use for Teams.
  4. Then you have to confirm it again by tapping on “Create account”.
  5. Now you must enter a password and confirm your entry with “Next”.
  6. Then you have to select your country or region and enter your date of birth.
  7. If this step is also successfully completed, you will receive a verification code sent to your e-mail address, which you must enter.
  8. You will then be shown an arrangement of numbers and letters which you must enter in addition for verification.
  9. Finally, you only need to add your data such as company name and finish the registration process with “Next”.
  10. Now your free Microsoft Teams account is created.
  1. To register for a free account, go to the ZOOM website and sign up.
  2. Enter your e-mail address.
  3. You will receive an e-mail from ZOOM (no-reply@zoom.us). In this e-mail, click on “Activate Account”.

All quoted times for trainings are at CET – Central European Time (Spain, Germany, Denmark, Sweden, Norway, etc). You will need to calculate the start time according to the country you are physically in. For example, if you are in the UK and your training starts at 14:00 CET, you will begin at 13:00 UK time.
UK, Ireland and Portugal are WET – Western European Time (CET -1).
Greece, Cyprus, Finland are EET – Eastern European Time (CET+1).
Turkey is CET+2.

  • Put your microphone on mute when the trainer is speaking.
  • Make sure you are in a quiet area.
  • Actively take part in discussions and group activities.
  • Listen carefully during presentations when you have no active part.
  • Put your mobile phone on mute and do not answers calls, texts or IM’s during the session.
  • Between sessions we have planned time for breaks
  • Be prepared with a notebook and pen
  • Stay hydrated
  • Open the windows and take a breath fresh air

Uniform

In TUI, every colleague orders their uniform online. You will receive your login details (username and password) automatically from the supplier, after you have been offered your placement and accepted it. Should this not be the case, contact your local Operations Support team. You should place your order as soon as possible, but definitely before leaving for destination.

In TUI BLUE For Families Please make sure that it says TUI BLUE on your order form link – if not contact the person who emailed you and ask them to adjust it for you. To order your TUI BLUE For Families childcare uniform the job role you will need to select is the Kids Club Supervisor/Team Leader role to order the correct uniform.

The uniform will be delivered to the destination you have been placed to work in.

It is important, that you order your “normal” clothing size, so that our uniform will fit. In most cases a belt will fix it. In resort we have some spare uniforms stored.

Pre-Season Face To Face Training

This depends. If you live in the country where the training will take place, you will be asked to organise your journey to the training venue yourself. You will collect all tickets and receipts and when you get to your destination you will claim the costs back. We are able to purchase advance train tickets in the UK and Germany for you.
If you have to fly to the training we will book your flights in and out. In case of traveling from training directly to the summer destination, we will let you know in advance and give you your onward travel information.
The travel from your home town to the airport has to be arranged by you, apart from trains in UK and Germany.
In Turkey, Spain or Cyprus the transfer from the airport to the hotel has been organised for you. Please find the TUI counter at the airport and the TUI colleagues there will be happy to assist you.

After completing the relevant e-learning and reading all the important details about your training on the TUI Online Campus, you will then be asked to register for Pre-Season Face to Face Training.
You will be asked to complete a registration self-survey with the deadline of 1 week. Please have your passport on hand to fill out the survey carefully. We will use this information to request your flights to the face to face training and book your accommodation. This will take a few days, then we will send your flight ticket via e-mail.

Please ensure you are adequately covered by insurance for the duration and destination of this training – either check with your (national) insurance companies and / or purchase private travel insurance to your personal requirements – such as foreign health insurance or luggage cover. You should also be aware of the procedures you need to follow in case you need emergency assistance or for other claims.

A double vaccination status (or equivalent) for entry/travel/general work purposes is now mandatory for a growing list of countries (subject to ongoing change). To be able to travel to training you will have to provide a proof of vaccination or recovery. If you cannot provide this, you won’t be able to attend the training.
Depending on local specifications a medical face mask (surgical mask or a mask of the standards FFP2 / KN95) must be worn in certain areas. To contribute responsibly to the compliance and implementation of the security measures, please bring your own medical masks and respect the information signs and hygiene concept in the training venue.

There is currently no requirement for a visa to travel to Turkey for nationalities within the EU, UK, Switzerland, Norway.  If you are recruited locally from a different home country you might need a visa eg Egypt. In that case please contact your local HR department

Egypt passport holders can purchase a 30-day single-entry e-Visas via www.evisa.gov.tr, provided that you have a valid Schengen or USA, UK, Ireland visa or residence permit and you travel to Turkey with Turkish Airlines or Egypt Air.  Please contact hotel.training@tui.com, so we can support you with the necessary invitation documents in order to apply for a visa.

Most of the pre-season training will take place in Turkey which requires a passport for entry. Some Childcare training will take place in Spain or Cyprus depending on your start date. You will need a passport if you are attending in these countries and are not from an EU country.

Basically taking part in training is obligatory. If you cannot attend the training please state the reason for not attending in the registration form and send an email with a certificate from the doctor or school to: hotel.training@tui.com. Some of the job roles need to be licensed, and the qualification is a precondition to working in that role, therefore attendance at training is a requirement. If there is an unforeseeable circumstance and you cannot attend, please contact us so we can find a solution for you.

On our Training Website you can find the most current information around your training journey. Please watch the explanatory videos and read the information about job role and hotel brand on the website.
When attending the Fitness & Leisure Instructor training it is best if you start visiting group fitness classes at a nearby gym or sports club on a regular basis in order to get into shape for your sporty adventure. Most of all bring a lot of energy & passion with you and don’t forget your smile 🙂

Please keep in mind the dress code guideline that was included in your e-learning while packing your suitcase.
If you require any special medication, please bring it with you.
Please bring along your own face masks, notebook and pens.

The course is fully residential, which means that we pay for your accommodation (a shared twin room) and food. Food will be served as a buffet in the restaurants, so all dietary requirements are catered for. You will need to bring some extra money with you for any drinks or snacks and you can either pay with cash (€ in Cyprus and Spain and € or TL in Turkey) or via most credit and debit cards.

We will arrange for you to stay in hotel accommodation at the same venue as your training. You will share a twin hotel room with another new colleague, and all your meals and soft drinks will be provided.

This is the start your new adventure with us and it is important that you come with an open mind to get to know your new colleagues, experience new cultures and be ready to contribute to, and learn from our training team and each other.

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