Welcome to the team

We are so excited that Summer is officially starting and we can’t wait for you to join us and help our guests discover their smile once again.

The time is almost here for you to pack your bags and deliver the amazing experiences our guests are longing for.

Please have a look below at our BRAND NEW TUI BLUE video for Summer 2024!!!


What will Summer 2024 Face to Face training be like?

Here are some impressions from last years delegates on how they enjoyed the Pre-Season Face to Face training and what they got out of the experience.

ENTERTAINMENT & ACTIVITY HOST

FITNESS INSTRUCTOR

KIDS’ CLUB HOST

Around 1,000 employees were trained at the TUI BLUE & Hotel Concept Trainings in Turkey, Cyprus & Mallorca in the pre-season.


Your Training Journey

We have prepared explanatory videos for you to understand what your training journey can look like and to give you more information how to do e-learnings and virtual classroom trainings. If you still have questions about your trainings, please use our contact form.


Our blended learning approach

TUI Online Campus

When you have accepted your placement offer, you will receive your login data from us for the TUI Online Campus. Here you will find each module of your training journey in the order they are to be completed. You will need to finish each module in turn to be able to move onto the next one.

PLEASE NOTE: If you are due to start later from May 2024 onwards, you may not get your invite until end of February, as we are prioritising those who are starting earlier. Please keep an eye on your mailbox and if you haven’t had your invite after middle of March, please let us know!

Login page

This is what you will see when you get the link to log in. Please use the credentials you receive in the invitation email as these are unique to you. You can change the password in ‘My Account’ if you wish.

First page

This is an example of how your training journey will look according to your job role and experience.

Training Schedules

Please select from the list of job roles below to see planned training schedules.

Job Experience:

Baby Club Host

ABOUT THE JOB

• Create and deliver a magical and developmental programme for our kids aged 0-3.
• Our Baby Club Hosts will also be caring, changing and feeding babies and infants 0-3.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

March 11, 2024 - March 17, 2024
Self Study
Childcare Face to Face Training, Cyprus (Depending on your start date and Placement)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Cyprus)

Arrival: Monday 11th March 2024

Training: 12th – 16th March 2024

Departure: Sunday 17th March 2024


Download Childcare Training CYPRUS
March 18, 2024 - March 24, 2024
Self Study
Childcare Face to Face Training, Spain (Depending on your start date and Placement)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

If you are a Spanish resident and attending the Face to Face training in Spain, please provide us with the below information in order that we can book your flights via our e-mail address. 

NIE/DNI – ID card number
Municipality – 
place of residence: In the case of Balearics it is Palma, Sa Pobla, etc.
Date of Birth

Earlier Opening Training (in Spain)

Arrival: Monday 18th March 2024

Training: 19th – 23rd March 2024

Departure: Sunday 24th March 2024


Download Childcare Training SPAIN
April 15, 2024 - April 21, 2024
Self Study
Childcare Face to Face Training, Cyprus (Depending on your start date)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Training (in Cyprus)

Arrival: Monday 15th April 2024

Training: 16th – 20th April 2024

Departure: Sunday 21st April 2024


Download Childcare Training CYPRUS
June 2, 2024 - June 8, 2024
Self Study
Childcare (Late Starter) Training – Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Late Starter Training (TBC)

Arrival: Sunday 2nd June 2024

Training: 3rd – 7th June 2024

Departure: Saturday 8th June 2024

BLUE Guide Manager (FAMILY FUN)

ABOUT THE ROLE

Ensure that all aspects of the TUI BLUE experience are implemented and delivered according to the concept specifications.

You will be monitoring and analyzing concept and quality standards to develop action plans to deliver results and exceed guests’ expectations.

You will manage and motivate the whole TUI BLUE team of between 15-30 members and will be able to create a one team ethos. You will also show strong leadership skills and passion.

Maintain a strong relationship with the Hotels General Management as well as key stakeholders across the TUI Group.

Date
Training
Applies to
February 26, 2024 - March 3, 2024
Self Study
BLUE Guide Manager Face to Face Training, Turkey
all Concepts

Arrival: Monday 26th February 2024

Training: 27th February – 2nd March 2024

Departure: Sunday 3rd March 2024


Download BGM Training Info

BLUE Guide Manager (SENSATORI)

ABOUT THE ROLE

Ensure that all aspects of the TUI BLUE experience are implemented and delivered according to the concept specifications.

You will be monitoring and analyzing concept and quality standards to develop action plans to deliver results and exceed guests’ expectations.

You will manage and motivate the whole TUI BLUE team of between 15-30 members and will be able to create a one team ethos. You will also show strong leadership skills and passion.

Maintain a strong relationship with the Hotels General Management as well as key stakeholders across the TUI Group.

Date
Training
Applies to
February 26, 2024 - March 3, 2024
Self Study
BLUE Guide Manager Face to Face Training, Turkey
all Concepts

Arrival: Monday 26th February 2024

Training: 27th February – 2nd March 2024

Departure: Sunday 3rd March 2024


Download BGM Training Info

BLUE Guide Team Leader (ADULTS)

ABOUT THE ROLE

• Ensure that all aspects of the TUI BLUE experience are implemented and delivered according to the concept specifications.
• You will be monitoring and analyzing concept and quality standards to develop action plans to deliver results and exceed guests’ expectations.
• You will manage and motivate the whole TUI BLUE team of between 4-6 members and will be able to create a one team ethos. You will also show strong leadership skills and passion via team meetings, daytime/evening activities and events.
• Maintain a strong relationship with the Hotels General Management as well as key stakeholders across the TUI Group.

BLUE Guide Team Leader (FOR ALL)

ABOUT THE ROLE

• Ensure that all aspects of the TUI BLUE experience are implemented and delivered according to the concept specifications.
• You will be monitoring and analyzing concept and quality standards to develop action plans to deliver results and exceed guests’ expectations.
• You will manage and motivate the whole TUI BLUE team of between 4-6 members and will be able to create a one team ethos. You will also show strong leadership skills and passion via team meetings, daytime/evening activities and events.
• Maintain a strong relationship with the Hotels General Management as well as key stakeholders across the TUI Group.

Childcare Delivery Team Leader

ABOUT THE ROLE
• You will be leading and developing your team to ensure that childcare delivery in your area offers a varied, innovative, and creative programme in a fun and safe environment.  Your team may be located across geographies meaning travel would be required.
• You will maintain the quality of all services by adhering to the childcare handbooks and company policies and give guidance when queries arise
• You will build and maintain strong relationships with the Hotel Management and internal teams  
• You will take accountability for ensuring that inventory, stock control and quality targets and requirements are met and achieved, escalating any discrepancies when necessary.  

Childcare Delivery Team Manager

ABOUT THE ROLE

You will be leading and developing your team and team leader(s) to ensure that childcare delivery in your area offers a varied, innovative, and creative programme in a fun and safe environment In line with all handbooks, policies, and procedures. Your team may be located across geographies meaning travel would be required.

You will work as part of the wider team with resort management responsibilities including childcare staff resource planning and retention in addition to training, supporting staff qualifications, resort inductions, financial management and day to day HR management. You will do this by building and maintaining strong relationships with the resort team, concept delivery team, staff, partners, and guests. 

You will also take accountability for ensuring that inventory, stock control and quality requirements are met and achieved. You will escalate any discrepancies when necessary.  

Finally, you will be the childcare specialist and use your knowledge, decision making, planning and expertise to assist with all childcare queries and make innovative suggestions for future delivery based on staff and guest feedback.

Entertainment & Activity Host (ADULTS)

ABOUT THE ROLE

• Our concept hotels vary in size and guest profile and so may the size of your international team.
• In our stunning TUI BLUE hotels, you will be hosting activities such as French boules, shuffleboard, and beach volley. You will also be creating local experiences, secret walks, cooking and cocktail demos.
• By night you will transform to be the queen or king of ambience. Setting the scene and hosting theme nights and low-key live entertainment.
• You may additionally support the setup and maintenance of your valuable hotel sound system.
• You will always help your TUI colleagues by answering any guest questions and solving problems and best of all you can monitor and celebrate success with your regular real guest feedback results.

Entertainment & Activity Host (ADVENTURE)

Responsible for the daytime and evening activities/entertainment for children, teens, and families.

Confident with a strong passion for Entertainment and creating holiday memories for our guests
Ability to plan and deliver a varied daytime and evening entertainment offering a varied daily program in-line with the Sensatori format for families and children.
Resilient and able to cope with long and varied working hours
Helping colleagues and guests by solving any general questions or complaints on-the-spot

Entertainment & Activity Host (FAMILY FUN)

ABOUT THE ROLE

Delivering a wide range of fun daytime and sport activities to our guests of all ages and nationalities.

Co-ordinate and deliver the evening programme and events.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn much more about TUI BLUE For Families and the range of Entertainment roles available as we identify and showcase your personality, skills & experience throughout your recruitment experience.

Entertainment & Activity Host (SENSATORI)

ABOUT THE ROLE

Delivering a wide range of fun daytime and sport activities to our guests of all ages and nationalities.

Co-ordinate and deliver the evening programme and events.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn much more about TUI BLUE Sensatori and the range of Entertainment roles available as we identify and showcase your personality, skills & experience throughout your recruitment experience.

Date
Training
Applies to
February 15, 2024 - February 22, 2024
Self Study
SENSATORI by TUI BLUE – E&A Host Face to Face Training, UK
SENSATORI by TUI BLUE

Face to Face training for TUI BLUE (Sensatori) Entertainment & Activity roles will take place at the LIVE Business Studio in London, UK and will be on the dates below:

Arrival: Thursday 15th February 2024

Training: 16th – 21st February 2024

Departure: Thursday 22nd February 2024


Download SENSATORI E&A Host Face to Face Training

Entertainment & Activity Host (SPORTS)

Responsible for the High Season Sports & Activities Programmes, including the teens programme.

You will plan and deliver a wide range of sport sessions, daytime and evening activities, and family events to our guests of all ages and nationalities.
Coaching children in football, tennis, etc., adapting to varying abilities and following the guidelines provided.
You also actively sell and promote your sessions to encourage maximum attendance.
Your focus will be on the family programmes, taking part in event such as team days, events to support your teams, and deliver the best possible holiday experience especially for our young guests.

Entertainment & Activity Team Leader (FAMILY FUN)

ABOUT THE ROLE

Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.

Leading by example by planning, coordinating and delivering a wide range of daytime, sport, and evening entertainment to our guests of all ages and nationalities.

Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.

Deliver the highest quality service and guest experience in line with the TUI standards.

Date
Training
Applies to
March 6, 2024 - March 20, 2024
Self Study
Entertainment & Activity Host Team Leader Face to Face Training, Turkey
TUI BLUE For Families

Arrival: Wednesday 6th March 2024

Team Leader Training: 7th – 11th March 2024

Entertainment & Activity Training: 12th – 19th March 2024

Departure: Wednesday 20th March 2024


Download FF E&A TL Face to Face Training Information

Entertainment & Activity Team Leader (SENSATORI)

ABOUT THE ROLE

Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.

Leading by example by planning, coordinating and delivering a wide range of daytime, sport, and evening entertainment to our guests of all ages and nationalities.

Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.

Deliver the highest quality service and guest experience in line with the TUI standards.

Entertainment Delivery Team Manager

ABOUT THE ROLE

You will be responsible for managing the delivery and the overall quality of our Entertainment across a number of our resorts.

You will manage your teams and any staff changes ensuring you liaise with the relevant departments, and to provide cover where needed.

You also make sure to drive high performance and achieve targets by motivating and developing your teams.

You will develop excellent relations with key business partners and TUI Group internal and external stakeholders.

Date
Training
Applies to
March 1, 2024 - March 20, 2024
Self Study
Entertainment Delivery Team Manager Face to Face Training, Turkey

Arrival: Friday 1st March 2024

Brief/Training: 2nd – 5th March 2024

E&A TL & E&A Host Training: 6th – 19th March 2024

Departure: Wednesday 20th March 2024

** PLEASE NOTE – on the 20th March, some EDTMs may need to move to Dalaman to support the end of the Fitness Instructor training.


Download EDTM Face to Face Training Info

Expert SENSATORI BY TUI BLUE

ABOUT THE JOB

• You will manage in-coming customer messages and communicate with customers, digitally assisting them. You will coordinate, guide and communicate with guests throughout their “prepare-to-go” phase.
• You will be managing the hotel content database, online products, services , systems and championing the uptake of the BLUE App including archiving and quality-checking.
• It all starts with you uncovering guests holiday needs and matching them with the right service solution.
• You will meet, coordinate, advise and proactively solve queries for our Sensatori by TUI BLUE guest, additionally, partake in PR activities as part of the Sensatori guest experience – this may range from attending manager cocktail parties to taking part in a weekly Sensatori Team Day.

Fitness Instructor (ADULTS)

ABOUT THE ROLE

Create and deliver a wide range of fitness sessions, including aqua, strength, cardio and wellbeing classes to our guests of all ages and nationalities.

Planning and delivering a wide range of daytime, sport, and evening entertainment.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn more about TUI BLUE For Two and our in-house Fitness Instructor Qualification throughout your recruitment experience.

Date
Training
Applies to
February 28, 2024 - March 1, 2024
Self Study
Fitness Instructor – Virtual Classroom
all Concepts

Wednesday 28th February 2024
Thursday 29th February 2024
Friday 1st March 2024

Please note – you MUST attend ALL days.

Fitness Instructor (FAMILY FUN)

ABOUT THE ROLE

Create and deliver a wide range of fitness sessions, including aqua, strength, cardio and wellbeing classes to our guests of all ages and nationalities.

Planning and delivering a wide range of daytime, sport, and evening entertainment.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn more about TUI BLUE For Familes and our in-house Fitness Instructor Qualification throughout your recruitment experience.

Date
Training
Applies to
February 28, 2024 - March 1, 2024
Self Study
Fitness Instructor – Virtual Classroom
all Concepts

Wednesday 28th February 2024
Thursday 29th February 2024
Friday 1st March 2024

Please note – you MUST attend ALL days.

Fitness Instructor (JUMPER)

ABOUT THE ROLE

• You will create and deliver a wide range of group fitness sessions, including Aqua, Yoga, Pilates, Functional Training, and sessions to music, as well as wellbeing classes to our guests of all ages and nationalities.

• You will also plan and deliver a wide range of daytime, sport, and evening entertainment.

• You will be flexible to step in and out, around your allocated destination’s resorts to cover any absence or event required, which may also involve mentoring new instructors or existing members of the team in need of fitness support.

• You put the guests at the heart of everything you do by consistently engaging in guest interaction.

• And you deliver the highest quality service and guest experience in line with the TUI standards.

You will learn more about the programmes and the Train the Trainer education during our in-house Group Fitness Instructor qualification throughout your recruitment experience.

Date
Training
Applies to
February 28, 2024 - March 1, 2024
Self Study
Fitness Instructor – Virtual Classroom
all Concepts

Wednesday 28th February 2024
Thursday 29th February 2024
Friday 1st March 2024

Please note – you MUST attend ALL days.

May 2, 2024 - May 27, 2024
Self Study
JUMPER Fitness Instructor Face to Face Training, Turkey (New Recruit)
all Concepts

Arrival: Thursday 2nd May 2024

Fitness Training: 3rd to 21st May 2024

Train the Trainer training: 22nd to 26th May 2024

Departure: Monday 27th May 2024


Download JUMPER Fitness Instructor Face to Face Training

Fitness Instructor (SENSATORI)

ABOUT THE ROLE

Create and deliver a wide range of fitness sessions, including aqua, strength, cardio and wellbeing classes to our guests of all ages and nationalities.

Planning and delivering a wide range of daytime, sport, and evening entertainment.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn more about SENSATORY BY TUI BLUE and our in-house Fitness Instructor Qualification throughout your recruitment experience.

Date
Training
Applies to
February 28, 2024 - March 1, 2024
Self Study
Fitness Instructor – Virtual Classroom
all Concepts

Wednesday 28th February 2024
Thursday 29th February 2024
Friday 1st March 2024

Please note – you MUST attend ALL days.

Holiday Village Academies Team Leader

ABOUT THE ROLE 

You will be leading, developing, and supporting your team and oversee the Football and Swim programme to ensure it satisfies all our guests.

It is also your responsibility to ensure that all the Health & Safety checks, operating procedures, and any observations and assessments are carried out throughout the season.

You feel confident to complete monthly reports which include finance, guest satisfaction and stock level controls.

As an Academies Team Leader you are also a working member of the team as either a Football Coach or Swim Instructor. Someone who leads by example and is part of the Academies overall staff headcount.

Holiday Village Crèche Rep

ABOUT THE JOB

• Create and deliver a magical and developmental programme for our kids aged 0-3.
• Our Crèche Reps will also be caring, changing and feeding babies and infants 0-3.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
March 11, 2024 - March 17, 2024
Self Study
Childcare Face to Face Training, Cyprus (Depending on your start date and Placement)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Cyprus)

Arrival: Monday 11th March 2024

Training: 12th – 16th March 2024

Departure: Sunday 17th March 2024


Download Childcare Training CYPRUS
March 18, 2024 - March 24, 2024
Self Study
Childcare Face to Face Training, Spain (Depending on your start date and Placement)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

If you are a Spanish resident and attending the Face to Face training in Spain, please provide us with the below information in order that we can book your flights via our e-mail address. 

NIE/DNI – ID card number
Municipality – 
place of residence: In the case of Balearics it is Palma, Sa Pobla, etc.
Date of Birth

Earlier Opening Training (in Spain)

Arrival: Monday 18th March 2024

Training: 19th – 23rd March 2024

Departure: Sunday 24th March 2024


Download Childcare Training SPAIN
April 15, 2024 - April 21, 2024
Self Study
Childcare Face to Face Training, Cyprus (Depending on your start date)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Training (in Cyprus)

Arrival: Monday 15th April 2024

Training: 16th – 20th April 2024

Departure: Sunday 21st April 2024


Download Childcare Training CYPRUS
June 2, 2024 - June 8, 2024
Self Study
Childcare (Late Starter) Training – Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Late Starter Training (TBC)

Arrival: Sunday 2nd June 2024

Training: 3rd – 7th June 2024

Departure: Saturday 8th June 2024

Holiday Village Crèche Supervisor

ABOUT THE JOB
• Create and supervise a magical and developmental programme for our kids aged 0-3.
• Lead a small national or international Childcare Team in a fun but safe environment.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• Coach, guide and manage team performance – celebrate success using weekly guest feedback results.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

February 23, 2024 - February 27, 2024
Self Study
Supervisor Pre-Season Face to Face Training
HOLIDAY VILLAGES

Arrival: Friday 23rd February 2024

Training: 24th – 26th February 2024

Departure: Tuesday 27th February 2024

 

March 11, 2024 - March 17, 2024
Self Study
Childcare Face to Face Training, Cyprus (Depending on your start date and Placement)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Cyprus)

Arrival: Monday 11th March 2024

Training: 12th – 16th March 2024

Departure: Sunday 17th March 2024


Download Childcare Training CYPRUS
March 18, 2024 - March 24, 2024
Self Study
Childcare Face to Face Training, Spain (Depending on your start date and Placement)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

If you are a Spanish resident and attending the Face to Face training in Spain, please provide us with the below information in order that we can book your flights via our e-mail address. 

NIE/DNI – ID card number
Municipality – 
place of residence: In the case of Balearics it is Palma, Sa Pobla, etc.
Date of Birth

Earlier Opening Training (in Spain)

Arrival: Monday 18th March 2024

Training: 19th – 23rd March 2024

Departure: Sunday 24th March 2024


Download Childcare Training SPAIN
April 15, 2024 - April 21, 2024
Self Study
Childcare Face to Face Training, Cyprus (Depending on your start date)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Training (in Cyprus)

Arrival: Monday 15th April 2024

Training: 16th – 20th April 2024

Departure: Sunday 21st April 2024


Download Childcare Training CYPRUS

Holiday Village Delivery Manager

ABOUT THE ROLE 

You will manage the overall operation and performance of the Holiday Village achieving set targets, additionally you will have the staff welfare of between 27-40 members including 3rd party suppliers.

Part of that will be leading, developing, and supporting your team and ensure that all Holiday Village experiences are delivered to our specification and brochure promise.

You will be able to create a one team ethos and show great leadership skills and passion. It will all result in the delivery of an excellent holiday experience for all our guests.

Finally, you will also make sure to maintain a strong relationship with the General Hotel Management as well as other stakeholders and colleagues.

Holiday Village Fitness Instructor

ABOUT THE ROLE

Create and deliver a wide range of fitness sessions, including aqua, strength, cardio and wellbeing classes to our guests of all ages and nationalities.

Planning and delivering a wide range of daytime, sport, and evening entertainment.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

Date
Training
Applies to
February 28, 2024 - March 1, 2024
Self Study
Fitness Instructor – Virtual Classroom
all Concepts

Wednesday 28th February 2024
Thursday 29th February 2024
Friday 1st March 2024

Please note – you MUST attend ALL days.

Holiday Village Football Coach

ABOUT THE ROLE

You will be delivering fun, professional and safe football/soccer coaching sessions to adults and kids aged 4-16 years.

Coaching kids of varying abilities following the coaching guidelines provided.

Actively selling and promoting your sessions to encourage maximum attendance.

Regular event participation such as team days and shows or evening party dances in kids disco.

You will learn more about Holiday Villages and the job role throughout your recruitment experience.

Date
Training
Applies to
February 27, 2024 - March 5, 2024
Self Study
HV Academies – Face to Face Training, Turkey
HOLIDAY VILLAGES

Arrival: Tuesday 27th February 2024

Training: 28th February – 4th March 2024

Departure: Tuesday 5th March 2024


Download Holiday Village Academies - Training Booklet
May 27, 2024 - June 2, 2024
Self Study
HV Academies – Face to Face Training, Turkey (Late Starter)
HOLIDAY VILLAGES

** For late starters ONLY

Arrival: Monday 27th May 2024

Training: 28th May – 1st June 2024

Departure: Sunday 2nd June 2024


Download Holiday Village Academies - Training Booklet

Holiday Village Swim Coach

ABOUT THE ROLE 

You will be delivering fun, professional and safe swim lessons to adults and kids aged 3 and above.

Tailoring your lessons to support the technical progression of varying abilities of guests whilst following the guidelines provided.

Actively sell and promote your lessons to encourage maximum attendance.

Regular event participation such as team days and shows or evening party dances in kids disco.

You will learn more about Holiday Villages and the job role throughout your recruitment experience.

Date
Training
Applies to
February 27, 2024 - March 5, 2024
Self Study
HV Academies – Face to Face Training, Turkey
HOLIDAY VILLAGES

Arrival: Tuesday 27th February 2024

Training: 28th February – 4th March 2024

Departure: Tuesday 5th March 2024


Download Holiday Village Academies - Training Booklet
May 27, 2024 - June 2, 2024
Self Study
HV Academies – Face to Face Training, Turkey (Late Starter)
HOLIDAY VILLAGES

** For late starters ONLY

Arrival: Monday 27th May 2024

Training: 28th May – 1st June 2024

Departure: Sunday 2nd June 2024


Download Holiday Village Academies - Training Booklet

Kids Club Host

ABOUT THE JOB
• Create and deliver a magical and developmental programme for our kids aged 3-12.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

March 11, 2024 - March 17, 2024
Self Study
Childcare Face to Face Training, Cyprus (Depending on your start date and Placement)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Cyprus)

Arrival: Monday 11th March 2024

Training: 12th – 16th March 2024

Departure: Sunday 17th March 2024


Download Childcare Training CYPRUS
March 18, 2024 - March 24, 2024
Self Study
Childcare Face to Face Training, Spain (Depending on your start date and Placement)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

If you are a Spanish resident and attending the Face to Face training in Spain, please provide us with the below information in order that we can book your flights via our e-mail address. 

NIE/DNI – ID card number
Municipality – 
place of residence: In the case of Balearics it is Palma, Sa Pobla, etc.
Date of Birth

Earlier Opening Training (in Spain)

Arrival: Monday 18th March 2024

Training: 19th – 23rd March 2024

Departure: Sunday 24th March 2024


Download Childcare Training SPAIN
April 15, 2024 - April 21, 2024
Self Study
Childcare Face to Face Training, Cyprus (Depending on your start date)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Training (in Cyprus)

Arrival: Monday 15th April 2024

Training: 16th – 20th April 2024

Departure: Sunday 21st April 2024


Download Childcare Training CYPRUS
June 2, 2024 - June 8, 2024
Self Study
Childcare (Late Starter) Training – Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Late Starter Training (TBC)

Arrival: Sunday 2nd June 2024

Training: 3rd – 7th June 2024

Departure: Saturday 8th June 2024

Kids Club Host – Qualified

ABOUT THE JOB
• Create and deliver a magical and developmental programme for our kids aged 3-12.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

March 11, 2024 - March 17, 2024
Self Study
Childcare Face to Face Training, Cyprus (Depending on your start date and Placement)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Cyprus)

Arrival: Monday 11th March 2024

Training: 12th – 16th March 2024

Departure: Sunday 17th March 2024


Download Childcare Training CYPRUS
March 18, 2024 - March 24, 2024
Self Study
Childcare Face to Face Training, Spain (Depending on your start date and Placement)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

If you are a Spanish resident and attending the Face to Face training in Spain, please provide us with the below information in order that we can book your flights via our e-mail address. 

NIE/DNI – ID card number
Municipality – 
place of residence: In the case of Balearics it is Palma, Sa Pobla, etc.
Date of Birth

Earlier Opening Training (in Spain)

Arrival: Monday 18th March 2024

Training: 19th – 23rd March 2024

Departure: Sunday 24th March 2024


Download Childcare Training SPAIN
April 15, 2024 - April 21, 2024
Self Study
Childcare Face to Face Training, Cyprus (Depending on your start date)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Training (in Cyprus)

Arrival: Monday 15th April 2024

Training: 16th – 20th April 2024

Departure: Sunday 21st April 2024


Download Childcare Training CYPRUS
June 2, 2024 - June 8, 2024
Self Study
Childcare (Late Starter) Training – Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Late Starter Training (TBC)

Arrival: Sunday 2nd June 2024

Training: 3rd – 7th June 2024

Departure: Saturday 8th June 2024

Kids Club Host Overland

ABOUT THE JOB
• Create and deliver a magical and developmental programme for our kids aged 3-12.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

March 11, 2024 - March 17, 2024
Self Study
Childcare Face to Face Training, Cyprus (Depending on your start date and Placement)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Earlier Opening Training (in Cyprus)

Arrival: Monday 11th March 2024

Training: 12th – 16th March 2024

Departure: Sunday 17th March 2024


Download Childcare Training CYPRUS
March 18, 2024 - March 24, 2024
Self Study
Childcare Face to Face Training, Spain (Depending on your start date and Placement)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

If you are a Spanish resident and attending the Face to Face training in Spain, please provide us with the below information in order that we can book your flights via our e-mail address. 

NIE/DNI – ID card number
Municipality – 
place of residence: In the case of Balearics it is Palma, Sa Pobla, etc.
Date of Birth

Earlier Opening Training (in Spain)

Arrival: Monday 18th March 2024

Training: 19th – 23rd March 2024

Departure: Sunday 24th March 2024


Download Childcare Training SPAIN
April 15, 2024 - April 21, 2024
Self Study
Childcare Face to Face Training, Cyprus (Depending on your start date)
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Training (in Cyprus)

Arrival: Monday 15th April 2024

Training: 16th – 20th April 2024

Departure: Sunday 21st April 2024


Download Childcare Training CYPRUS
June 2, 2024 - June 8, 2024
Self Study
Childcare (Late Starter) Training – Depending on your start date
all Concepts

You are required to attend only 1 set of Face to Face training.  We will book you onto the training dates most appropriate for your start date and Summer destination.

Late Starter Training (TBC)

Arrival: Sunday 2nd June 2024

Training: 3rd – 7th June 2024

Departure: Saturday 8th June 2024

Kids Club Supervisor

ABOUT THE JOB
• Create and supervise a magical and developmental programme for our kids aged 0-12.
• Lead a small national or international Childcare Team in a fun but safe environment.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• Coach, guide and manage team performance – celebrate success using weekly guest feedback results.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

March 18, 2024 - March 26, 2024
Self Study
Kids Club Supervisor and Childcare Face to Face Training, Spain – Depending on start date and placement (New to Business)
all Concepts

Arrival: Monday 18th March 2024

Training: 19th – 25th March 2024

Departure: Tuesday 26th March 2024

If you are a Spanish resident and attending the Face to Face training in Spain, please provide us with the below information in order that we can book your flights via the e-mail address below:

NIE/DNI – ID card number
Municipality – place of residence: In the case of Balearics it is Palma, Sa Pobla, etc.
Date of Birth


Download CC Supervisor SPAIN Training

Swim Coach (FAMILY FUN)

ABOUT THE ROLE 

You will be delivering fun, professional and safe swim lessons to adults and kids aged 3 and above.

Tailoring your lessons to support the technical progression of varying abilities of guests whilst following the guidelines provided.

Actively sell and promote your lessons to encourage maximum attendance.

Regular event participation such as team days and shows or evening party dances in kids disco.

Date
Training
Applies to
May 27, 2024 - June 2, 2024
Self Study
Face to Face Training, Turkey
TUI BLUE

Arrival: Monday 27th May 2024

Training: 28th May – 1st June 2024

Departure: Sunday 2nd June 2024


Download FF Swim Coach Training Information

TUI SUNEO Entertainment & Activity Host

ABOUT THE JOB

• Our concept hotels vary in size and guest profile and so may the size of your international team.
• We search for star family entertainers in TUI SUNEO to be great all-rounders, hosting your very own activities throughout the day and evenings.
• You may additionally support the setup and maintenance of your valuable hotel sound system.
• You will always help your TUI colleagues by answering any guest questions and solving problems and best of all you can monitor and celebrate success with your regular real guest feedback results.

Date
Training
Applies to
March 11, 2024 - March 16, 2024
Self Study
Face to Face Training, TUI SUNEO Turkey
TUI SUNEO

Arrival: Monday 11th March 2024

Training: 12th – 15th March 2024

Departure: Saturday 16th March 2024


Download TUI SUNEO 2024 Training Booklet

TUI SUNEO Entertainment & Activity Team Leader

ABOUT THE ROLE

Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.

Leading by example by planning, coordinating and delivering a wide range of daytime, sport, and evening entertainment to our guests of all ages and nationalities.

Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.

Deliver the highest quality service and guest experience in line with the TUI standards.

Date
Training
Applies to
March 11, 2024 - March 16, 2024
Self Study
Face to Face Training, TUI SUNEO Turkey
TUI SUNEO

Arrival: Monday 11th March 2024

Training: 12th – 15th March 2024

Departure: Saturday 16th March 2024


Download TUI SUNEO 2024 Training Booklet


NEWS & UPDATES

Here we have our Podcast – TUI Take Off with Dan & Charley, where we are joined by a TUI BLUE Fitness Host – Emma.
We discuss everything from what is included in a day to day basis within fitness to what our favourite excursions have been.
We also have a step by step guide on how to measure for your uniform.

Come back here for latest updates and news on all TUI BLUE and Concept Hotels

Discover the TUI hotel brands

Our different TUI hotel brands are tailored specifically for all traveler types. Ranging from family hotels with entertainment for youngsters and grown-ups to adult-only hotels for a relaxing and recharging time for two. Click on the hotel brand you want to learn more about. You will also find above each brand the available job roles and training dates, once they have been communicated.

Holiday Villages

Kids clubs, activities, entertainment and fun for all ages with a British feel.

SENSATORI by TUI BLUE

Hotels designed for indulgent experiences

TUI BLUE

Packed activity programmes, kids clubs and evening entertainment for adults or families.

TUI KIDS’ CLUB

Creating the best holiday moments for children from 3 to 12 years.

TUI SUNEO

Holiday hotels for the small budget, modern design and cheerful colours in the 3-4 star hotels.

Everything you need to know

General

After your successful recruitment interview you will get a proposal for your summer placement. Once you have accepted the placement we will send you an e-mail with the invitation to your first step in your training journey. Invitations will start to be sent out by job role towards the end of January 2024.

All information about the blended learning approach and specific training steps for each role can be found here on our training webpage. The exact dates for virtual classroom training and pre-season face to face training can be found above.

Please be aware, Pre-Season Face to Face training dates will be confirmed in the later stage with an individual invitation mail.

Basically taking part in training is obligatory. If you cannot attend the training please state the reason for not attending in the registration form and send an email with a certificate from the doctor or school to: hotel.training@tui.com. Some of the job roles need to be licensed, and the qualification is a precondition to working in that role, therefore attendance at training is a requirement. If there is an unforeseeable circumstance and you cannot attend, please contact us so we can find a solution for you.

    Each new module and link of your e-learning will open a new window. When you have completed each module or link please close the window and return to the previous window to continue to the next part of your e-learning.
    To check when/if you have completed each step of a module you can click on the menu button in the top left corner of the page and navigate through the module.

E learning:
The completion of the e-learning sessions are your own investment into your knowledge and understanding for your new job and can be completed at the most convenient time for you, without any impact on your current job or school commitments.

Virtual classroom Training
The virtual classroom training will be compensated to you with free time in the destinations or with days off, depending on the duration of your training (full or half day).

Childcare self-guided modules
The Childcare self-guided modules will be compensated with one extra day salary with your first salary after you start the season.

Pre-Season Face to face TUI BLUE & Concept DNA Training
If you are not contracted during the pre-season face to face training, you will get your participation paid with your July salary in the summer.

IFAA B Licenses Training
The Fitness Instructors get a unique opportunity to gain international recognized fitness licenses. As TUI covers all of the costs for these qualifications, there will be no remuneration for the duration of the training. (DNA Training will be paid).

Local staff
Please get in touch with your local HR department

Childcare

Full Paediatric First Aid
If you are new to TUI, you will complete Paediatric First Aid Training during the Pre-Season Face to Face training. If you have completed this already in the previous 18 months, please bring a copy of your certificate with you.

You will be advised regarding first aid and what actions you need to take if any. Please do not book any first aid course unless advised to otherwise you will not get reimbursed for it

You will be contacted about your first aid qualification and advised what actions you need to take if any.

No, you do not need to do the qualification if you already hold a childcare qualification that meets the TUI requirements. You can contact Recruitment at Candidates.tuimm@tui.com to confirm.

If you do not currently hold a childcare qualification this is a great opportunity for you to become qualified in childcare. There are many benefits from completing this.

If you are interested in the qualification, please contact tuichildcarequalification@tui.com for any further questions and to register your interest. We look forward to hearing from you.

As you work towards your qualification, you’ll have questions to answer. The e-learning content is there to help you with these questions. Your task questions will be in the Childcare Qualification Teams group. Your Childcare Qualification Assessors will add you to this group once you sign up for the qualification.

No, you only need to do the tasks if you are completing the TUI Childcare Qualification.

The time you take to complete the TUI Childcare Qualification is additional to your working hours in resort.

You will need your passport (UK) or ID card (non-UK) to travel to training in Turkey, Spain or Cyprus. If you are applying for a visa or work permit and you have an appointment already scheduled or the embassy still has your passport/ID then let us know AS SOON AS POSSIBLE. You can inform us in the Registration for training or by email to hotel.training@tui.com.
We will then select one of the alternative dates for your Pre-Season Face to Face training.

There are 3 different Childcare Pre-Season Face to Face training dates. We will make the decision and allocate you onto the most appropriate one for your contract start date in destination.
Most of you will attend the main training date on 15-21 April in Turkey. If your contract starts earlier and we require you to attend the Cyprus or Spain dates we will let you know.
You will receive your invitation to begin your e-learning on the TUI ONLINE CAMPUS in January. Please complete this fully within 2 weeks. If you are new to TUI you will then be invited to register for the Pre-Season Face to Face training. At this point you will see the dates you have been allocated. If you are not able to attend on the dates allocated please contact us as soon as possible. In the meantime keep checking this webpage for the most up to date information.

Yes, everyone employed by TUI is required to complete some E-Learning at the start of season. This has been tailored to your experience and will include updates and new information.

Virtual Training

    Our program manager will be in contact with you to advise you when the virtual classes will begin. Please make sure you are checking your inbox/spam/junk for any emails.

Most of all, bring lots of energy & passion to the Virtual Classroom Training and read all the information on this website carefully. Plan the time for the virtual training as stated in the invitation.

When attending the Fitness Instructor training it is best if you start visiting group fitness classes at a nearby gym, and start jogging and exercising to work on your physical endurance on a regular basis, in order to get in shape for your sports training.

  • Make sure you have a good internet connection and internet capable device.
  • Check your microphone and web cam are working
  • Create a Microsoft Teams and/or Zoom account
  • Enter the virtual classroom with the Link received from the TUI Hotel Training Team.
  • If necessary enter your FULL NAME as stated in your ID/passport (no nicknames please), attendance will be noted.
  • Most of our virtual classroom training will be held through Microsoft Teams or Zoom. If you have questions on how to register in both apps, please read the next question.
  1. First open the Microsoft Teams App or go to the Microsoft Teams website in your browser.
  2. Click on “Register for free”.
  3. Now enter the e-mail address you want to use for Teams.
  4. Then you have to confirm it again by tapping on “Create account”.
  5. Now you must enter a password and confirm your entry with “Next”.
  6. Then you have to select your country or region and enter your date of birth.
  7. If this step is also successfully completed, you will receive a verification code sent to your e-mail address, which you must enter.
  8. You will then be shown an arrangement of numbers and letters which you must enter in addition for verification.
  9. Finally, you only need to add your data such as company name and finish the registration process with “Next”.
  10. Now your free Microsoft Teams account is created.
  1. To register for a free account, go to the ZOOM website and sign up.
  2. Enter your e-mail address.
  3. You will receive an e-mail from ZOOM (no-reply@zoom.us). In this e-mail, click on “Activate Account”.

All quoted times for trainings are at CET – Central European Time (Spain, Germany, Denmark, Sweden, Norway, etc). You will need to calculate the start time according to the country you are physically in. For example, if you are in the UK and your training starts at 14:00 CET, you will begin at 13:00 UK time.
UK, Ireland and Portugal are WET – Western European Time (CET -1).
Greece, Cyprus, Finland are EET – Eastern European Time (CET+1).
Turkey is CET+2.

  • Put your microphone on mute when the trainer is speaking.
  • Make sure you are in a quiet area.
  • Actively take part in discussions and group activities.
  • Listen carefully during presentations when you have no active part.
  • Put your mobile phone on mute and do not answers calls, texts or IM’s during the session.
  • Between sessions we have planned time for breaks
  • Be prepared with a notebook and pen
  • Stay hydrated
  • Open the windows and take a breath fresh air

Uniform

In TUI, every colleague orders their uniform online. You will receive your login details (username and password) automatically from the supplier, after you have been offered your placement and accepted it. Should this not be the case, contact your local Operations Support team. You should place your order as soon as possible, but definitely before leaving for destination.

In TUI BLUE FAMILY FUN roles please make sure that it says TUI BLUE on your order form link – if not contact the person who emailed you and ask them to adjust it for you. To order your TUI BLUE FAMILY FUN childcare uniform the job role you will need to select is the Kids Club Supervisor/Team Leader role to order the correct uniform.

The uniform will be delivered to the destination you have been placed to work in for the Summer.

It is important, that you order your “normal” clothing size, so that our uniform will fit. In most cases a belt will fix it. In resort we have some spare uniforms stored.

Pre-Season Face To Face Training

This depends. If you live in the country where the training will take place, you will be asked to organise your journey to the training venue yourself. You will collect all tickets and receipts and when you get to your destination you will claim the costs back. We are able to purchase advance train tickets in the UK and Germany for you.
If you have to fly to the training we will book your flights in and out. In case of traveling from training directly to the summer destination, we will let you know in advance and give you your onward travel information.
The travel from your home town to the airport has to be arranged by you, apart from trains in UK and Germany.
In Turkey, Spain or Cyprus the transfer from the airport to the hotel has been organised by us for you. Please find the TUI counter at the airport and the TUI colleagues there will be happy to assist you.

After completing the relevant e-learning and reading all the important details about your training on the TUI Online Campus, you will then be asked to register for Pre-Season Face to Face Training.
You will be asked to complete a registration self-survey with the deadline of 1 week. Please have your passport on hand to fill out the survey carefully. We will use this information to request your flights to the face to face training and book your accommodation. This will take a few days, then we will send your flight ticket via e-mail.

Some of you will either be working for TUI on a Winter season or have already started your Summer season. Before registering for Pre-Season Face to Face Training on the TUI ONLINE CAMPUS you need to inform your line manager about the training dates. This means that cover can be arranged if necessary to ensure there is no disruption to your guests.

Please ensure you are adequately covered by insurance for the duration and destination of this training – either check with your (national) insurance companies and / or purchase private travel insurance to your personal requirements – such as foreign health insurance or luggage cover. You should also be aware of the procedures you need to follow in case you need emergency assistance or for other claims.

We will be following local regulations when we are in the training destination.
Please check the requirements on face masks from your departure and transit point(s) as these may differ country to country.
Remember: Even if you show mild symptoms or no symptoms at all you can spread the virus

There is currently no requirement for a visa to travel to Turkey for nationalities within the EU, UK, Switzerland, Norway.  If you are recruited locally from a different home country you might need a visa eg Egypt. In that case please contact your local HR department

Egypt passport holders can purchase a 30-day single-entry e-Visas via www.evisa.gov.tr, provided that you have a valid Schengen or USA, UK, Ireland visa or residence permit and you travel to Turkey with Turkish Airlines or Egypt Air.  Please contact hotel.training@tui.com, so we can support you with the necessary invitation documents in order to apply for a visa.

Most of the pre-season training will take place in Turkey which requires a passport for entry. Some Childcare training will take place in Spain or Cyprus depending on your start date. You will need a passport if you are attending in these countries and are not from an EU country.

If you are placed in Turkey for S24 (all nationalities except Turkish) after your training dates in Turkey will need to ensure your work visa is NOT in the passport before you attend training. You won’t be able to enter Turkey before the date on the visa if it is in their already. You will need to send their passport to the embassy AFTER training in Turkey. If your visa start date for S24 is before the Face to Face training in Turkey, you can travel to Turkey on the visa date and attend training.

If you are starting your placement in Turkey for S24 (all nationalities except Turkish) after training dates in Cyprus or Spain you can have the Turkish visa in your passport, but you need to ensure you have your passport back in time to travel to training. The Turkish work visa could take 3 weeks to process.

UK delegates placed in Greece for S24 after training in Turkey will need to ensure your work visa is completed early in advance of the training, so you have your passport for entering Turkey. The Greek embassy can take 10 days to process the visa and return passports.

Basically taking part in training is obligatory. If you cannot attend the training please state the reason for not attending in the registration form and send an email with a certificate from the doctor or school to: hotel.training@tui.com. Some of the job roles need to be licensed, and the qualification is a precondition to working in that role, therefore attendance at training is a requirement. If there is an unforeseeable circumstance and you cannot attend, please contact us so we can find a solution for you.

On our Training Website you can find the most current information around your training journey. Please watch the explanatory videos and read the information about job role and hotel brand on the website.
When attending the Fitness Instructor training it is best if you start visiting group fitness classes at a nearby gym or sports club on a regular basis in order to get into shape for your sporty adventure. Most of all bring a lot of energy & passion with you and don’t forget your smile 🙂

Please keep in mind the dress code guideline that was included in your e-learning while packing your suitcase.
If you require any special medication, please bring it with you.
Please bring along your own face masks (if required), notebook and pens.

The course is fully residential, which means that we pay for your accommodation (a shared twin room), food and soft drinks. Food will be served as a buffet in the restaurants, so all dietary requirements are catered for. You will need to bring some extra money with you for any drinks or snacks and you can either pay with cash (€ in Cyprus and Spain and € or TL in Turkey) or via most credit and debit cards.

We will arrange for you to stay in hotel accommodation at the same venue as your training. You will share a twin hotel room with another new colleague, and all your meals and soft drinks will be provided.

This is the start your new adventure with us and it is important that you come with an open mind to get to know your new colleagues, experience new cultures and be ready to contribute to, and learn from our training team and each other.

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