Welcome to the team

We are so excited that Summer is officially starting and we can’t wait for you to join us and help our guests discover their smile once again.

The time is almost here for you to pack your bags and deliver the amazing experiences our guests are longing for.

Please have a look below at our  TUI BLUE video for Summer 2025!!!


NEWS & UPDATES

2025 is finally here and what better way to get you excited for the upcoming summer, than a little video from our destination teams.


Along with a message from your colleagues with some ideas of essential items to consider when packing to fly to your destination.


Come back here for latest updates and news on all TUI BLUE and Concept Hotels

What will Summer 2025 Face to Face training be like?

Here are some impressions from last years delegates on how they enjoyed the Pre-Season Face to Face training and what they got out of the experience.

ENTERTAINMENT & ACTIVITY HOST


FITNESS INSTRUCTOR


TUI BLUE EXPERIENCE MANAGER


KIDS’ CLUB HOST


Around 1,000 employees were trained at the TUI BLUE & Hotel Concept Trainings in Turkey, Cyprus & Mallorca in the pre-season.


Your Training Journey

We have prepared explanatory videos for you to understand what your training journey can look like and to give you more information how to do e-learnings and virtual classroom trainings. If you still have questions about your trainings, please use our contact form.

Please note – This training does NOT apply for BLUE Guide Rep roles, as you will receive your training in your destination.


Our blended learning approach

TUI Online Campus

When you have accepted your placement offer, you will receive your login data from us for the TUI Online Campus. Here you will find each module of your training journey in the order they are to be completed. You will need to finish each module in turn to be able to move onto the next one.

PLEASE NOTE: If you are due to start later from May 2025 onwards, you may not get your invite until end of February, as we are prioritising those who are starting earlier. Please keep an eye on your mailbox and if you haven’t had your invite after middle of March, please let us know!

Also – BLUE Guide Rep’s will not receive an invite as you will be trained in your summer destination.

Login page

This is what you will see when you get the link to log in. Please use the credentials you receive in the invitation email as these are unique to you. You can change the password in ‘My Account’ if you wish.

First page

This is an example of how your training journey will look according to your job role and experience.

Training Schedules

Please select from the list of job roles below to see planned training schedules.

Job Experience:

Baby Club Host – New to Role

ABOUT THE JOB

• Create and deliver a magical and developmental programme for our kids aged 0-3.
• Our Baby Club Hosts will also be caring, changing and feeding babies and infants 0-3.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

TBC
Self Study
Childcare Supervisor and Childcare Face to Face Training, Cyprus – Depending on start date (New to Business)
all Concepts

We will allocate you your training dates, depending on the start date.

Anyone due to work in SensatoriI by TUI BLUE will be invited to the March training below:

Arrival: Monday 10th March 2025

Training: 11th March 2025 – 14th March 2025

Departure: Saturday 15th March 2025

or

Arrival: Monday 7th April 2025

Training: 8th April 2025 – 11th April 2025

Departure: Saturday 12th April 2025

or

Arrival: Monday 14th April 2025

Training: 15th April 2025 – 18th April 2025

Departure: Saturday 19th April 2025


Download Childcare Training information booklet

Childcare Delivery Team Leader – New to Role

ABOUT THE ROLE
• You will be leading and developing your team to ensure that childcare delivery in your area offers a varied, innovative, and creative programme in a fun and safe environment.  Your team may be located across geographies meaning travel would be required.
• You will maintain the quality of all services by adhering to the childcare handbooks and company policies and give guidance when queries arise
• You will build and maintain strong relationships with the Hotel Management and internal teams  
• You will take accountability for ensuring that inventory, stock control and quality targets and requirements are met and achieved, escalating any discrepancies when necessary.  

Date
Training
Applies to
March 4, 2025 - March 8, 2025
Self Study
Start of Season Childcare Brief, Cyprus
all Concepts

Arrival: Tuesday 4th March 2025

Training: 5th – 7th March 2025

Departure: Saturday 8th March 2025

Childcare Delivery Team Manager – New to Role

ABOUT THE ROLE

You will be leading and developing your team and team leader(s) to ensure that childcare delivery in your area offers a varied, innovative, and creative programme in a fun and safe environment In line with all handbooks, policies, and procedures. Your team may be located across geographies meaning travel would be required.

You will work as part of the wider team with resort management responsibilities including childcare staff resource planning and retention in addition to training, supporting staff qualifications, resort inductions, financial management and day to day HR management. You will do this by building and maintaining strong relationships with the resort team, concept delivery team, staff, partners, and guests. 

You will also take accountability for ensuring that inventory, stock control and quality requirements are met and achieved. You will escalate any discrepancies when necessary.  

Finally, you will be the childcare specialist and use your knowledge, decision making, planning and expertise to assist with all childcare queries and make innovative suggestions for future delivery based on staff and guest feedback.

Date
Training
Applies to
March 4, 2025 - March 8, 2025
Self Study
Start of Season Childcare Brief, Cyprus
all Concepts

Arrival: Tuesday 4th March 2025

Training: 5th – 7th March 2025

Departure: Saturday 8th March 2025

Childcare Supervisor – New to Role

ABOUT THE JOB
• Create and supervise a magical and developmental programme for our kids aged 0-12.
• Lead a small national or international Childcare Team in a fun but safe environment.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• Coach, guide and manage team performance – celebrate success using weekly guest feedback results.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

March 8, 2025 - March 9, 2025
Self Study
Childcare Supervisor – Virtual Training
TUI BLUE, SENSATORI and TUI Kids' Club

2 days of virtual classroom training.

Saturday 8th March 2025
Sunday 9th March 2025

Time: 09:00 to 15:00 (UK time)

TBC
Self Study
Childcare Supervisor and Childcare Face to Face Training, Cyprus – Depending on start date (New to Business)
all Concepts

We will allocate you your training dates, depending on the start date.

Anyone due to work in SensatoriI by TUI BLUE will be invited to the March training below:

Arrival: Monday 10th March 2025

Training: 11th March 2025 – 14th March 2025

Departure: Saturday 15th March 2025

or

Arrival: Monday 7th April 2025

Training: 8th April 2025 – 11th April 2025

Departure: Saturday 12th April 2025

or

Arrival: Monday 14th April 2025

Training: 15th April 2025 – 18th April 2025

Departure: Saturday 19th April 2025


Download Childcare Training information booklet

Entertainment & Activities Host (ADULTS ONLY) – New to Role

ABOUT THE ROLE

• Our concept hotels vary in size and guest profile and so may the size of your international team.
• In our stunning TUI BLUE hotels, you will be hosting activities such as French boules, shuffleboard, and beach volley. You will also be creating local experiences, secret walks, cooking and cocktail demos.
• By night you will transform to be the queen or king of ambience. Setting the scene and hosting theme nights and low-key live entertainment.
• You may additionally support the setup and maintenance of your valuable hotel sound system.
• You will always help your TUI colleagues by answering any guest questions and solving problems and best of all you can monitor and celebrate success with your regular real guest feedback results.

Entertainment & Activities Host (ADVENTURE) – New to Role

Responsible for the daytime and evening activities/entertainment for children, teens, and families.

Confident with a strong passion for Entertainment and creating holiday memories for our guests
Ability to plan and deliver a varied daytime and evening entertainment offering a varied daily program in-line with the SENSATORI by TUI BLUE format for families and children.
Resilient and able to cope with long and varied working hours
Helping colleagues and guests by solving any general questions or complaints on-the-spot

Entertainment & Activities Host (FAMILY FUN) – New to Role

ABOUT THE ROLE

Delivering a wide range of fun daytime and sport activities to our guests of all ages and nationalities.

Co-ordinate and deliver the evening programme and events.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn much more about TUI BLUE Family Fun and the range of Entertainment roles available as we identify and showcase your personality, skills & experience throughout your recruitment experience.

Entertainment & Activities Host (Sensatori) – New to Role

ABOUT THE ROLE

Delivering a wide range of fun daytime and sport activities to our guests of all ages and nationalities.

Co-ordinate and deliver the evening programme and events.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn much more about TUI BLUE Sensatori and the range of Entertainment roles available as we identify and showcase your personality, skills & experience throughout your recruitment experience.

Entertainment & Activities Host (SPORTS) – New to Role

Responsible for the High Season Sports & Activities Programmes, including the teens programme.

You will plan and deliver a wide range of sport sessions, daytime and evening activities, and family events to our guests of all ages and nationalities.
Coaching children in football, tennis, etc., adapting to varying abilities and following the guidelines provided.
You also actively sell and promote your sessions to encourage maximum attendance.
Your focus will be on the family programmes, taking part in event such as team days, events to support your teams, and deliver the best possible holiday experience especially for our young guests.

Entertainment & Activities Team Leader (FAMILY FUN) – New to Role

ABOUT THE ROLE

Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.

Leading by example by planning, coordinating and delivering a wide range of daytime, sport, and evening entertainment to our guests of all ages and nationalities.

Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.

Deliver the highest quality service and guest experience in line with the TUI standards.

Date
Training
Applies to
March 6, 2025 - March 19, 2025
Self Study
E&A Team Leader (Family Fun) – Face to Face Training, Turkey
Family Fun

E&A Team Leader training:

Arrival: Thursday 6th March 2025

Training: 7th March – 10th March 2025

Concept Training: 11th March – 18th March 2025

Departure: Wednesday 19th March 2025


Download E&A Team Leader - Training Booklet

Entertainment & Activities Team Leader (Sensatori) – New to Role

ABOUT THE ROLE

Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.

Leading by example by planning, coordinating and delivering a wide range of daytime, sport, and evening entertainment to our guests of all ages and nationalities.

Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.

Deliver the highest quality service and guest experience in line with the TUI standards.

Date
Training
Applies to
March 6, 2025 - March 16, 2025
Self Study
E&A Team Leader (Sensatori) – Face to Face Training, Turkey
SENSATORI by TUI BLUE

E&A Team Leader training:

Arrival: Thursday 6th March 2025

Training: 7th March – 10th March 2025

Concept Training: 11th March – 16th March 2025*

* On 16th – some Team Leaders will move to the Fitness training, some will be expected to fly to destination

(Individuals will be communicated to seperately on the end of training plans for them).


Download E&A Team Leader - Training Booklet

Entertainment Delivery Team Manager – New to Role

ABOUT THE ROLE

You will be responsible for managing the delivery and the overall quality of our Entertainment across a number of our resorts.

You will manage your teams and any staff changes ensuring you liaise with the relevant departments, and to provide cover where needed.

You also make sure to drive high performance and achieve targets by motivating and developing your teams.

You will develop excellent relations with key business partners and TUI Group internal and external stakeholders.

Date
Training
Applies to
March 2, 2025 - March 19, 2025
Self Study
Entertainment Delivery Team Manager Face to Face Training, Turkey

EDTM Brief:

Arrival: Sunday 2nd March 2025

Training: 3rd March – 5th March 2025

Training Support –

E&A Team Leader:

Arrival: Thursday 6th March 2025
Training: 7th – 18th March 2025
Departure: Wednesday 19th March 2025

E&A Hosts:

Arrival: Monday 10th March 2025
Training: 11th – 18th March 2025
Departure: Wednesday 19th March 2025

 

Departure for EDTM’s: TBA (individually)


Download EDTM Training Booklet

Fitness & Leisure Jumper – New to Role

ABOUT THE ROLE

• You will create and deliver a wide range of group fitness sessions, including Aqua, Yoga, Pilates, Functional Training, and sessions to music, as well as wellbeing classes to our guests of all ages and nationalities.

• You will also plan and deliver a wide range of daytime, sport, and evening entertainment.

• You will be flexible to step in and out, around your allocated destination’s resorts to cover any absence or event required, which may also involve mentoring new instructors or existing members of the team in need of fitness support.

• You put the guests at the heart of everything you do by consistently engaging in guest interaction.

• And you deliver the highest quality service and guest experience in line with the TUI standards.

You will learn more about the programmes and the Train the Trainer education during our in-house Group Fitness Instructor qualification throughout your recruitment experience.

Date
Training
Applies to
February 24, 2025 - February 24, 2025
Self Study
Fitness & Leisure Jumper – Online Brief
TUI BLUE & SENSATORI

Fitness & Leisure Jumper – Online start of season brief:

Monday 24th February 2025

Time: TBC

TBC
Self Study
Virtual Training Fitness & Leisure Jumpers
TUI BLUE & SENSATORI

All the below sessions require mandatory attendance.

Virtual Classroom Sessions:

5th May 2025: Pre & Post

12th May 2025: Nutrition

19th – 20th May 2025: TOSOX

Fitness Instructor (ADULTS ONLY) – New to Role

ABOUT THE ROLE

Create and deliver a wide range of fitness sessions, including aqua, strength, cardio and wellbeing classes to our guests of all ages and nationalities.

Planning and delivering a wide range of daytime, sport, and evening entertainment.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn more about TUI BLUE Adults Only and our in-house Fitness Instructor Qualification throughout your recruitment experience.

Date
Training
Applies to
February 25, 2025 - February 28, 2025
Self Study
Fitness Instructor – Virtual Classroom
all Concepts

 

Virtual Classroom training:

25th February 2025: BLUEf!t

26th February 2025: BLUEf!t

27th February 2025: IFAA Group Fitness

28th February 2025: IFAA Group Fitness

 

Please note – you MUST attend ALL days.

March 4, 2025 - March 24, 2025
Self Study
ADULTS ONLY Fitness Instructor Face to Face Training, Turkey (New Recruit)
TUI BLUE Adults Only

Arrival: Tuesday 4th March 2025

Training: 5th – 23rd March 2025

Training includes:

  • Group Fitness B-license;
  • Functional Training;
  • Aqua;
  • Core Training;
  • Power Dumbell;
  • Entertainment Training

Departure: Monday 24th March 2025


Download Fitness Instructor - Training Booklet

Fitness Instructor (FAMILY FUN) – New to Role

ABOUT THE ROLE

Create and deliver a wide range of fitness sessions, including aqua, strength, cardio and wellbeing classes to our guests of all ages and nationalities.

Planning and delivering a wide range of daytime, sport, and evening entertainment.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn more about TUI BLUE Family Fun and our in-house Fitness Instructor Qualification throughout your recruitment experience.

Date
Training
Applies to
February 25, 2025 - February 28, 2025
Self Study
Fitness Instructor – Virtual Classroom
all Concepts

 

Virtual Classroom training:

25th February 2025: BLUEf!t

26th February 2025: BLUEf!t

27th February 2025: IFAA Group Fitness

28th February 2025: IFAA Group Fitness

 

Please note – you MUST attend ALL days.

March 4, 2025 - March 22, 2025
Self Study
FAMILY FUN Fitness Instructor Face to Face Training, Turkey (New to Role)
TUI BLUE Family Fun

Arrival: Tuesday 4th March 2025

Training: 5th – 21st March 2025

Training includes:

  • Group Fitness B-license;
  • Functional Training;
  • Aqua;
  • Core Training;
  • First Aid;
  • Entertainment

Departure: Saturday 22nd March 2025


Download Fitness Instructor - Training Booklet

Fitness Instructor (Sensatori) – New to Role

ABOUT THE ROLE

Create and deliver a wide range of fitness sessions, including aqua, strength, cardio and wellbeing classes to our guests of all ages and nationalities.

Planning and delivering a wide range of daytime, sport, and evening entertainment.

Engage consistently in guest interaction.

Deliver the highest quality service and guest experience in line with the TUI standards.

You will learn more about Sensatori by TUI BLUE and our in-house Fitness Instructor Qualification throughout your recruitment experience.

Date
Training
Applies to
February 25, 2025 - February 28, 2025
Self Study
Fitness Instructor – Virtual Classroom
all Concepts

 

Virtual Classroom training:

25th February 2025: BLUEf!t

26th February 2025: BLUEf!t

27th February 2025: IFAA Group Fitness

28th February 2025: IFAA Group Fitness

 

Please note – you MUST attend ALL days.

March 4, 2025 - March 24, 2025
Self Study
Sensatori Fitness Instructor Face to Face Training, Turkey (New Recruit)
SENSATORI by TUI BLUE

Arrival: Tuesday 4th March 2025

Training: 5th – 23rd March 2025

Training includes:

  • Group Fitness B-license;
  • Functional Training;
  • Aqua;
  • Core Training;
  • Power Dumbell;
  • Entertainment Training

Departure: Monday 24th March 2025


Download Fitness Instructor - Training Booklet

Holiday Villages Academies Team Leader – New to Role

ABOUT THE ROLE 

You will be leading, developing, and supporting your team and oversee the Football and Swim programme to ensure it satisfies all our guests.

It is also your responsibility to ensure that all the Health & Safety checks, operating procedures, and any observations and assessments are carried out throughout the season.

You feel confident to complete monthly reports which include finance, guest satisfaction and stock level controls.

As an Academies Team Leader you are also a working member of the team as either a Football Coach or Swim Instructor. Someone who leads by example and is part of the Academies overall staff headcount.

Holiday Villages Baby Club Host – New to Role

ABOUT THE JOB

• Create and deliver a magical and developmental programme for our kids aged 0-3.
• Our Crèche Reps will also be caring, changing and feeding babies and infants 0-3.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Childcare Supervisor and Childcare Face to Face Training, Cyprus – Depending on start date (New to Business)
all Concepts

We will allocate you your training dates, depending on the start date.

Anyone due to work in SensatoriI by TUI BLUE will be invited to the March training below:

Arrival: Monday 10th March 2025

Training: 11th March 2025 – 14th March 2025

Departure: Saturday 15th March 2025

or

Arrival: Monday 7th April 2025

Training: 8th April 2025 – 11th April 2025

Departure: Saturday 12th April 2025

or

Arrival: Monday 14th April 2025

Training: 15th April 2025 – 18th April 2025

Departure: Saturday 19th April 2025


Download Childcare Training information booklet

Holiday Villages Childcare Supervisor – New to Role

ABOUT THE JOB
• Create and supervise a magical and developmental programme for our kids aged 0-3.
• Lead a small national or international Childcare Team in a fun but safe environment.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• Coach, guide and manage team performance – celebrate success using weekly guest feedback results.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

March 8, 2025 - March 8, 2025
Self Study
HV Childcare Supervisor – Virtual Training
HOLIDAY VILLAGES

A day of virtual classroom training.

Saturday 8th March 2025

Time: 09:00 to 15:00 (UK time)

Holiday Villages Delivery Manager – New to Role

ABOUT THE ROLE 

You will manage the overall operation and performance of the Holiday Villages achieving set targets, additionally you will have the staff welfare of between 27-40 members including 3rd party suppliers.

Part of that will be leading, developing, and supporting your team and ensure that all Holiday Villages experiences are delivered to our specification and brochure promise.

You will be able to create a one team ethos and show great leadership skills and passion. It will all result in the delivery of an excellent holiday experience for all our guests.

Finally, you will also make sure to maintain a strong relationship with the General Hotel Management as well as other stakeholders and colleagues.

Holiday Villages Football Coach – New to Role

ABOUT THE ROLE

You will be delivering fun, professional and safe football/soccer coaching sessions to adults and kids aged 4-16 years.

Coaching kids of varying abilities following the coaching guidelines provided.

Actively selling and promoting your sessions to encourage maximum attendance.

Regular event participation such as team days and shows or evening party dances in kids disco.

You will learn more about Holiday Villages and the job role throughout your recruitment experience.

Holiday Villages Swim Coach – New to Role

ABOUT THE ROLE 

You will be delivering fun, professional and safe swim lessons to adults and kids aged 3 and above.

Tailoring your lessons to support the technical progression of varying abilities of guests whilst following the guidelines provided.

Actively sell and promote your lessons to encourage maximum attendance.

Regular event participation such as team days and shows or evening party dances in kids disco.

You will learn more about Holiday Villages and the job role throughout your recruitment experience.

Kids’ Club Host – New to Role

ABOUT THE JOB
• Create and deliver a magical and developmental programme for our kids aged 3-12.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

TBC
Self Study
Childcare Supervisor and Childcare Face to Face Training, Cyprus – Depending on start date (New to Business)
all Concepts

We will allocate you your training dates, depending on the start date.

Anyone due to work in SensatoriI by TUI BLUE will be invited to the March training below:

Arrival: Monday 10th March 2025

Training: 11th March 2025 – 14th March 2025

Departure: Saturday 15th March 2025

or

Arrival: Monday 7th April 2025

Training: 8th April 2025 – 11th April 2025

Departure: Saturday 12th April 2025

or

Arrival: Monday 14th April 2025

Training: 15th April 2025 – 18th April 2025

Departure: Saturday 19th April 2025


Download Childcare Training information booklet

Kids’ Club Host (Overland) – New to Role

ABOUT THE JOB
• Create and deliver a magical and developmental programme for our kids aged 3-12.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

TBC
Self Study
Childcare Supervisor and Childcare Face to Face Training, Cyprus – Depending on start date (New to Business)
all Concepts

We will allocate you your training dates, depending on the start date.

Anyone due to work in SensatoriI by TUI BLUE will be invited to the March training below:

Arrival: Monday 10th March 2025

Training: 11th March 2025 – 14th March 2025

Departure: Saturday 15th March 2025

or

Arrival: Monday 7th April 2025

Training: 8th April 2025 – 11th April 2025

Departure: Saturday 12th April 2025

or

Arrival: Monday 14th April 2025

Training: 15th April 2025 – 18th April 2025

Departure: Saturday 19th April 2025


Download Childcare Training information booklet

Kids’ Club Host (Qualified) – New to Role

ABOUT THE JOB
• Create and deliver a magical and developmental programme for our kids aged 3-12.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• You can monitor and celebrate success with regular guest feedback results.

You will learn more about all Childcare jobs and our TUI Childcare Academy as we identify and match your skills & experience throughout your recruitment experience.

Date
Training
Applies to
TBC
Self Study
Self-Guided Modules TUI ONLINE CAMPUS
all Concepts

Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).

TBC
Self Study
Childcare Supervisor and Childcare Face to Face Training, Cyprus – Depending on start date (New to Business)
all Concepts

We will allocate you your training dates, depending on the start date.

Anyone due to work in SensatoriI by TUI BLUE will be invited to the March training below:

Arrival: Monday 10th March 2025

Training: 11th March 2025 – 14th March 2025

Departure: Saturday 15th March 2025

or

Arrival: Monday 7th April 2025

Training: 8th April 2025 – 11th April 2025

Departure: Saturday 12th April 2025

or

Arrival: Monday 14th April 2025

Training: 15th April 2025 – 18th April 2025

Departure: Saturday 19th April 2025


Download Childcare Training information booklet

Sensatori Expert – New to Role

ABOUT THE JOB

• Your role as Sensatori Expert will be to lead and deliver the new Sensatori pre-departure concierge service. Focused on designing and updating the content on the new Sensatori Experience microsite. You will manage and create the BLUE App enhanced Sensatori content including the chat function.

• You will be responsible for managing the hotel content database, online products, services, systems and owning the uptake of the BLUE App including archiving and quality-checking.

• Collaborating with the Blue Guide Rep team and the wider team of specialists will be an integral part of your role. Ensuring a seamless service for the guest by coordinating, advising and proactively resolving queries.

• Part of your role will be customer-facing, responsible for engaging with clients and gathering valuable content to enhance our services. This will include various interactions along the guests’ journey, such as welcoming them upon arrival, attending events, parties and the weekly Sensatori Team Day.

Date
Training
Applies to
TBC
Self Study
Virtual Classroom – BLUE App Training
Sensatori by TUI BLUE & TUI BLUE

Virtual BLUE App training classroom.

Dates: Friday 21st February 2025

Time: 16:00 to 19:00 (UK time) / 17:00 to 20:00 (CET)

Swim Coach (FAMILY FUN) – New to Role

ABOUT THE ROLE 

You will be delivering fun, professional and safe swim lessons to adults and kids aged 3 and above.

Tailoring your lessons to support the technical progression of varying abilities of guests whilst following the guidelines provided.

Actively sell and promote your lessons to encourage maximum attendance.

Regular event participation such as team days and shows or evening party dances in kids disco.

TUI BLUE Experience Manager (ADULTS ONLY) – New to Role

ABOUT THE ROLE

• Ensure that all aspects of the TUI BLUE experience are implemented and delivered according to the concept specifications.
• You will be monitoring and analyzing concept and quality standards to develop action plans to deliver results and exceed guests’ expectations.
• You will manage and motivate the whole TUI BLUE team of between 4-6 members and will be able to create a one team ethos. You will also show strong leadership skills and passion via team meetings, daytime/evening activities and events.
• Maintain a strong relationship with the Hotels General Management as well as key stakeholders across the TUI Group.

Date
Training
Applies to
TBC
Self Study
Virtual Classroom – BLUE App Training
Sensatori by TUI BLUE & TUI BLUE

Virtual BLUE App training classroom.

Dates: Friday 21st February 2025

Time: 16:00 to 19:00 (UK time) / 17:00 to 20:00 (CET)

TUI BLUE Experience Manager (CORE) – New to Role

ABOUT THE ROLE

• Ensure that all aspects of the TUI BLUE experience are implemented and delivered according to the concept specifications.
• You will be monitoring and analyzing concept and quality standards to develop action plans to deliver results and exceed guests’ expectations.
• You will manage and motivate the whole TUI BLUE team of between 4-6 members and will be able to create a one team ethos. You will also show strong leadership skills and passion via team meetings, daytime/evening activities and events.
• Maintain a strong relationship with the Hotels General Management as well as key stakeholders across the TUI Group.

Date
Training
Applies to
TBC
Self Study
Virtual Classroom – BLUE App Training
Sensatori by TUI BLUE & TUI BLUE

Virtual BLUE App training classroom.

Dates: Friday 21st February 2025

Time: 16:00 to 19:00 (UK time) / 17:00 to 20:00 (CET)

TUI BLUE Experience Manager (FAMILY FUN) – New to Role

ABOUT THE ROLE

Ensure that all aspects of the TUI BLUE Family Fun experience are implemented and delivered according to the concept specifications.

You will be monitoring and analyzing concept and quality standards to develop action plans to deliver results and exceed guests’ expectations.

You will manage and motivate the whole TUI BLUE Family Fun team of between 15-30 members and will be able to create a one team ethos. You will also show strong leadership skills and passion.

Maintain a strong relationship with the Hotels General Management as well as key stakeholders across the TUI Group.

Date
Training
Applies to
TBC
Self Study
Virtual Classroom – BLUE App Training
Sensatori by TUI BLUE & TUI BLUE

Virtual BLUE App training classroom.

Dates: Friday 21st February 2025

Time: 16:00 to 19:00 (UK time) / 17:00 to 20:00 (CET)

TUI BLUE Experience Manager (Sensatori) – New to Role

ABOUT THE ROLE

Ensure that all aspects of the Sensatori by TUI BLUE experience are implemented and delivered according to the concept specifications.

You will be monitoring and analyzing concept and quality standards to develop action plans to deliver results and exceed guests’ expectations.

You will manage and motivate the whole Sensatori by TUI BLUE team of between 15-30 members and will be able to create a one team ethos. You will also show strong leadership skills and passion.

Maintain a strong relationship with the Hotels General Management as well as key stakeholders across the TUI Group.

Date
Training
Applies to
TBC
Self Study
Virtual Classroom – BLUE App Training
Sensatori by TUI BLUE & TUI BLUE

Virtual BLUE App training classroom.

Dates: Friday 21st February 2025

Time: 16:00 to 19:00 (UK time) / 17:00 to 20:00 (CET)

TUI SUNEO Entertainment & Activities Host – New to Role

ABOUT THE JOB

• Our concept hotels vary in size and guest profile and so may the size of your international team.
• We search for star family entertainers in TUI SUNEO to be great all-rounders, hosting your very own activities throughout the day and evenings.
• You may additionally support the setup and maintenance of your valuable hotel sound system.
• You will always help your TUI colleagues by answering any guest questions and solving problems and best of all you can monitor and celebrate success with your regular real guest feedback results.

Date
Training
Applies to
April 24, 2025 - April 30, 2025
Self Study
Face to Face Training, TUI SUNEO (Mallorca)
TUI SUNEO

Arrival: Thursday 24th April 2025

Training: 25th – 29th April 2025

Departure: Wednesday 30th April 2025


Download TUI SUNEO - Training Booklet

TUI SUNEO Entertainment & Activities Team Leader – New to Role

ABOUT THE ROLE

Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.

Leading by example by planning, coordinating and delivering a wide range of daytime, sport, and evening entertainment to our guests of all ages and nationalities.

Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.

Deliver the highest quality service and guest experience in line with the TUI standards.

Date
Training
Applies to
April 24, 2025 - April 30, 2025
Self Study
Face to Face Training, TUI SUNEO (Mallorca)
TUI SUNEO

Arrival: Thursday 24th April 2025

Training: 25th – 29th April 2025

Departure: Wednesday 30th April 2025


Download TUI SUNEO - Training Booklet


Discover the TUI hotel brands

Our different TUI hotel brands are tailored specifically for all traveler types. Ranging from family hotels with entertainment for youngsters and grown-ups to adult-only hotels for a relaxing and recharging time for two. Click on the hotel brand you want to learn more about. You will also find above each brand the available job roles and training dates, once they have been communicated.

Holiday Villages

Kids clubs, activities, entertainment and fun for all ages with a British feel.

Sensatori by TUI BLUE

Hotels designed for indulgent experiences

TUI BLUE

Packed activity programmes, kids clubs and evening entertainment for adults or families.

TUI KIDS’ CLUB

Creating the best holiday moments for children from 3 to 12 years.

TUI SUNEO

Holiday hotels for the small budget, modern design and cheerful colours in the 3-4 star hotels.

Everything you need to know

General

After your successful recruitment interview you will get a proposal for your summer placement. Once you have accepted the placement we will send you an e-mail with the invitation to your first step in your training journey. Invitations will start to be sent out by job role towards the end of January 2025.

All information about the blended learning approach and specific training steps for each role can be found here on our training webpage. The exact dates for virtual classroom training and pre-season face to face training can be found above.

Please be aware, Pre-Season Face to Face training dates will be confirmed in the later stage with an individual invitation mail.

Basically taking part in training is obligatory. If you cannot attend the training please state the reason for not attending in the registration form and send an email with a certificate from the doctor or school to: hotel.training@tui.com. Some of the job roles need to be licensed, and the qualification is a precondition to working in that role, therefore attendance at training is a requirement. If there is an unforeseeable circumstance and you cannot attend, please contact us so we can find a solution for you.

    Each new module and link of your e-learning will open a new window. When you have completed each module or link please close the window and return to the previous window to continue to the next part of your e-learning.
    1. To check when/if you have completed each step of a module you can click on the menu button in the top left corner of the page and navigate through the module.

Each module MUST be completed in order – otherwise the system will not let you move on!

E learning:
The completion of the e-learning sessions are your own investment into your knowledge and understanding for your new job and can be completed at the most convenient time for you, without any impact on your current job or school commitments.

Virtual classroom Training
The virtual classroom training will be compensated to you with free time in the destinations or with days off, depending on the duration of your training (full or half day).

Pre-Season Face to face TUI BLUE & Concept DNA Training
If you are not contracted during the pre-season face to face training, you will get your participation paid with your June salary in the summer.
Unless your training is in May, in which case the payment will be with your July salary.

IFAA B Licenses Training, Power Dumbell &amp Aqua
The Fitness Instructors get a unique opportunity to gain international recognized fitness licenses. As TUI covers all of the costs for these qualifications, there will be no remuneration for the duration of the training. (DNA Training will be paid).

Local staff
Please get in touch with your local HR department

Childcare

Full Paediatric First Aid
If you are new to TUI, you will complete Paediatric First Aid Training during the Pre-Season Face to Face training. If you have completed this already in the previous 18 months, please bring a copy of your certificate with you.

You will be advised regarding first aid and what actions you need to take if any. Please do not book any first aid course unless advised to otherwise you will not get reimbursed for it

You will be contacted about your first aid qualification and advised what actions you need to take if any.

No, you do not need to do the qualification if you already hold a childcare qualification that meets the TUI requirements. You can contact Recruitment at Candidates.tuimm@tui.com to confirm.

If you do not currently hold a childcare qualification this is a great opportunity for you to become qualified in childcare. There are many benefits from completing this.

If you are interested in the qualification, please contact tuichildcarequalification@tui.com for any further questions and to register your interest. We look forward to hearing from you.

As you work towards your qualification, you’ll have questions to answer. The e-learning content is there to help you with these questions. Your task questions will be in the Childcare Qualification Teams group. Your Childcare Qualification Assessors will add you to this group once you sign up for the qualification.

No, you only need to do the tasks if you are completing the TUI Childcare Qualification.

The time you take to complete the TUI Childcare Qualification is additional to your working hours in resort.

You will need your passport (UK) or ID card (non-UK) to travel to training in Turkey, Spain or Cyprus. If you are applying for a visa or work permit and you have an appointment already scheduled or the embassy still has your passport/ID then let us know AS SOON AS POSSIBLE. You can inform us in the Registration for training or by email to hotel.training@tui.com.
We will then select one of the alternative dates for your Pre-Season Face to Face training.

There are 3 different Childcare Pre-Season Face to Face training dates. We will make the decision and allocate you onto the most appropriate one for your contract start date in destination.
Most of you will attend the main training date in April in Cyprus. If your contract starts earlier and we require you to attend the Cyprus training in March we will let you know.
You will receive your invitation to begin your e-learning on the TUI ONLINE CAMPUS in January. Please complete this fully within 2 weeks. If you are new to TUI you will then be invited to register for the Pre-Season Face to Face training. At this point you will see the dates you have been allocated. If you are not able to attend on the dates allocated please contact us as soon as possible. In the meantime keep checking this webpage for the most up to date information.

Yes, everyone employed by TUI is required to complete some E-Learning at the start of season. This has been tailored to your experience and will include updates and new information.

Virtual Training

    Our program manager will be in contact with you to advise you when the virtual classes will begin. Please make sure you are checking your inbox/spam/junk for any emails.

Most of all, bring lots of energy & passion to the Virtual Classroom Training and read all the information on this website carefully. Plan the time for the virtual training as stated in the invitation.

When attending the Fitness Instructor training it is best if you start visiting group fitness classes at a nearby gym, and start jogging and exercising to work on your physical endurance on a regular basis, in order to get in shape for your sports training.

  • Make sure you have a good internet connection and internet capable device.
  • Check your microphone and web cam are working
  • Create a Microsoft Teams and/or Zoom account
  • Enter the virtual classroom with the Link received from the TUI Hotel Training Team.
  • If necessary enter your FULL NAME as stated in your ID/passport (no nicknames please), attendance will be noted.
  • Most of our virtual classroom training will be held through Microsoft Teams or Zoom. If you have questions on how to register in both apps, please read the next question.
  1. First open the Microsoft Teams App or go to the Microsoft Teams website in your browser.
  2. Click on “Register for free”.
  3. Now enter the e-mail address you want to use for Teams.
  4. Then you have to confirm it again by tapping on “Create account”.
  5. Now you must enter a password and confirm your entry with “Next”.
  6. Then you have to select your country or region and enter your date of birth.
  7. If this step is also successfully completed, you will receive a verification code sent to your e-mail address, which you must enter.
  8. You will then be shown an arrangement of numbers and letters which you must enter in addition for verification.
  9. Finally, you only need to add your data such as company name and finish the registration process with “Next”.
  10. Now your free Microsoft Teams account is created.
  1. To register for a free account, go to the ZOOM website and sign up.
  2. Enter your e-mail address.
  3. You will receive an e-mail from ZOOM (no-reply@zoom.us). In this e-mail, click on “Activate Account”.

All quoted times for trainings are at CET – Central European Time (Spain, Germany, Denmark, Sweden, Norway, etc). You will need to calculate the start time according to the country you are physically in. For example, if you are in the UK and your training starts at 14:00 CET, you will begin at 13:00 UK time.
UK, Ireland and Portugal are WET – Western European Time (CET -1).
Greece, Cyprus, Finland are EET – Eastern European Time (CET+1).
Turkey is CET+2.

  • Put your microphone on mute when the trainer is speaking.
  • Make sure you are in a quiet area.
  • Actively take part in discussions and group activities.
  • Listen carefully during presentations when you have no active part.
  • Put your mobile phone on mute and do not answers calls, texts or IM’s during the session.
  • Between sessions we have planned time for breaks
  • Be prepared with a notebook and pen
  • Stay hydrated
  • Open the windows and take a breath fresh air

Uniform

In TUI, every colleague orders their uniform online. You will receive your login details (username and password) automatically from the supplier, after you have been offered your placement and accepted it. Should this not be the case, contact your local Operations Support team. You should place your order as soon as possible, but definitely before leaving for destination.

In TUI BLUE FAMILY FUN roles please make sure that it says TUI BLUE on your order form link – if not contact the person who emailed you and ask them to adjust it for you. To order your TUI BLUE FAMILY FUN childcare uniform the job role you will need to select is the Kids Club Supervisor/Team Leader role to order the correct uniform.

The uniform will be delivered to the destination you have been placed to work in for the Summer.

It is important, that you order your “normal” clothing size, so that our uniform will fit. In most cases a belt will fix it. In resort we have some spare uniforms stored.

Pre-Season Face To Face Training

This depends. If you live in the country where the training will take place, you will be asked to organise your journey to the training venue yourself. You will collect all tickets and receipts and when you get to your destination you will claim the costs back. We are able to purchase advance train tickets in the UK and Germany for you.
If you have to fly to the training we will book your flights in and out. In case of traveling from training directly to the summer destination, we will let you know in advance and give you your onward travel information.
The travel from your home town to the airport has to be arranged by you, apart from trains in UK and Germany.
In Turkey, Spain or Cyprus the transfer from the airport to the hotel has been organised by us for you. Please find the TUI counter at the airport and the TUI colleagues there will be happy to assist you.

After completing the relevant e-learning and reading all the important details about your training on the TUI Online Campus, you will then be asked to register for Pre-Season Face to Face Training.
You will be asked to complete a registration self-survey with the deadline of 1 week. Please have your passport on hand to fill out the survey carefully. We will use this information to request your flights to the face to face training and book your accommodation. This will take a few days, then we will send your flight ticket via e-mail.

Please note – If you are working less than 2 months, you are not required to attend the face to face training as you will be trained in destination.

Some of you will either be working for TUI on a Winter season or have already started your Summer season. Before registering for Pre-Season Face to Face Training on the TUI ONLINE CAMPUS you need to inform your line manager about the training dates. This means that cover can be arranged if necessary to ensure there is no disruption to your guests.

Please ensure you are adequately covered by insurance for the duration and destination of this training – either check with your (national) insurance companies and / or purchase private travel insurance to your personal requirements – such as foreign health insurance or luggage cover. You should also be aware of the procedures you need to follow in case you need emergency assistance or for other claims.

We will be following local regulations when we are in the training destination.
Please check the requirements on face masks from your departure and transit point(s) as these may differ country to country.
Remember: Even if you show mild symptoms or no symptoms at all you can spread the virus

There is currently no requirement for a visa to travel to Turkey for nationalities within the EU, UK, Switzerland, Norway.  If you are recruited locally from a different home country you might need a visa eg Egypt. In that case please contact your local HR department

Egypt passport holders can purchase a 30-day single-entry e-Visas via www.evisa.gov.tr, provided that you have a valid Schengen or USA, UK, Ireland visa or residence permit and you travel to Turkey with Turkish Airlines or Egypt Air.  Please contact hotel.training@tui.com, so we can support you with the necessary invitation documents in order to apply for a visa.

Most of the pre-season training will take place in Turkey which requires a passport for entry. Some Childcare training will take place in Spain or Cyprus depending on your start date. You will need a passport if you are attending in these countries and are not from an EU country.

If you are placed in Turkey for S25 (all nationalities except Turkish) after your training dates in Turkey will need to ensure your work visa is NOT in the passport before you attend training. You won’t be able to enter Turkey before the date on the visa if it is in their already. You will need to send their passport to the embassy AFTER training in Turkey. If your visa start date for S25 is before the Face to Face training in Turkey, you can travel to Turkey on the visa date and attend training.

If you are starting your placement in Turkey for S25 (all nationalities except Turkish) after training dates in Cyprus or Spain you can have the Turkish visa in your passport, but you need to ensure you have your passport back in time to travel to training. The Turkish work visa could take 3 weeks to process.

UK delegates placed in Greece for S25 after training in Turkey will need to ensure your work visa is completed early in advance of the training, so you have your passport for entering Turkey. The Greek embassy can take 10 days to process the visa and return passports.

Basically taking part in training is obligatory. If you cannot attend the training please state the reason for not attending in the registration form and send an email with a certificate from the doctor or school to: hotel.training@tui.com. Some of the job roles need to be licensed, and the qualification is a precondition to working in that role, therefore attendance at training is a requirement. If there is an unforeseeable circumstance and you cannot attend, please contact us so we can find a solution for you.

On our Training Website you can find the most current information around your training journey. Please watch the explanatory videos and read the information about job role and hotel brand on the website.
When attending the Fitness Instructor training it is best if you start visiting group fitness classes at a nearby gym or sports club on a regular basis in order to get into shape for your sporty adventure. Most of all bring a lot of energy & passion with you and don’t forget your smile 🙂

Please keep in mind the dress code guideline that was included in your e-learning while packing your suitcase.
If you require any special medication, please bring it with you.
Please bring along your own face masks (if required), notebook and pens.

The course is fully residential, which means that we pay for your accommodation (a shared twin room), food and soft drinks. Food will be served as a buffet in the restaurants, so all dietary requirements are catered for. You will need to bring some extra money with you for any drinks or snacks and you can either pay with cash (€ in Cyprus and Spain and € or TL in Turkey) or via most credit and debit cards.

We will arrange for you to stay in hotel accommodation at the same venue as your training. You will share a twin hotel room with another new colleague, and all your meals and soft drinks will be provided.

This is the start your new adventure with us and it is important that you come with an open mind to get to know your new colleagues, experience new cultures and be ready to contribute to, and learn from our training team and each other.

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