Summer will be here before you know it, and we couldn’t be more excited! We look forward to welcoming you and watching you help our guests rediscover their smiles all over again.
Very soon, it’ll be time to pack your bags and get ready to deliver the unforgettable experiences our guests have been dreaming about.
Take a look below at our brands for Summer 2026!
NEWS & UPDATES
“As we approach the upcoming face-to-face training, here are some top tips from our trainers to help you make the most of your experience!”
The challenge we set in March was a “Spring into Action,” theme, focusing on highlighting how hotels are transitioning from winter to spring.
This included incorporating Easter or local religious themes, celebrating new beginnings, or showcasing seasonal changes at the resorts. Here is the winning entry from the team at TUI BLUE Manar!
Essential summer packing tips from our experienced colleagues
Come back here for latest updates and news on all TUI BLUE and Concept Hotels
What will Summer 2026 Face to Face training be like?
Here are some impressions from last years delegates on how they enjoyed the Pre-Season Face to Face training and what they got out of the experience.
ENTERTAINMENT & ACTIVITY HOST
FITNESS INSTRUCTOR
TUI BLUE EXPERIENCE MANAGER
Around 1,000 employees were trained at the TUI BLUE & Hotel Concept Trainings in Turkey, Cyprus & Mallorca in the pre-season.
Your Training Journey
We have prepared explanatory videos for you to understand what your training journey can look like and to give you more information how to do e-learnings and virtual classroom trainings. If you still have questions about your trainings, please use our contact form.
Our blended learning approach
Digital Assets
Digital assets such as videos, recordings, e-learnings and manuals give you the chance to start your training and preparation long before travelling to destination.
Virtual Training
You will be invited to live online events and webinars, which will be carried out by experts. They will share with you important knowledge specific for your role.
Pre-Season Face to face training
For certain roles we will organise and host pre-season face to face training in order to enable you to gain necessary licences and certifications.
Designed for you
You take ownership of your own learning and can manage your training in a flexible way according to your time availability.
TUI Online Campus
When you have accepted your placement offer, you will receive your login data from us for the TUI Online Campus. Here you will find each module of your training journey in the order they are to be completed. You will need to finish each module in turn to be able to move onto the next one.
PLEASE NOTE: If you are due to start later from April 2026 onwards, you may not get your invite until end of February, as we are prioritising those who are starting earlier. Please keep an eye on your mailbox and if you haven’t had your invite after middle of March, please let us know!
Login page
This is what you will see when you get the link to log in. Please use the credentials you receive in the invitation email as these are unique to you. You can change the password in ‘My Account’ if you wish.
First page
This is an example of how your training journey will look according to your job role and experience.
Training Schedules
Please select from the list of job roles below to see planned training schedules.
Job Experience:
Baby Club Host – New to Role
ACCOUNTABILITY / RESPONSIBILITY
Delivery of childcare activities to the highest standards and pre set guidelines for 0 – 3 year olds
HOW YOU WILL MAKE AN IMPACT
Create and deliver a fun and exciting, age-appropriate programme for children aged 0-3 which covers developmental needs and is full of magical moments.
Take part & collaborate with the wider team in regular events, such as team days, parades, or evening party dances during the kids disco.
Ensure our high childcare standards including health & safety guidelines.
You put the guests at the heart of everything you do by answering parents/guardians’ questions, resolving issues and adapting if possible to guests’ requirements.
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
You are required to attend only 1 set of face to face training, which is mandatory.
You will not be able to choose which one to attend, as we will book you onto the training dates most appropriate for your start date and Summer destination.
Overall delivery of childcare programmes at resort specific level, ensuring guest experience is at its highest, teams are motivated and adhering to operational guidelines. Responsible for supporting with HR matters of all childcare staff, key link in to Concepts
HOW YOU WILL MAKE AN IMPACT
You will be leading and developing your team to ensure that childcare delivery in your area offers a varied, innovative, and creative programme in a fun and safe environment. Your team may be located across geographies meaning travel would be required.
You will maintain the quality of all services by adhering to the childcare handbooks and company policies and give guidance when queries arise
You will build and maintain strong relationships with the Hotel Management and internal teams
You will take accountability for ensuring that inventory, stock control and quality targets and requirements are met and achieved, escalating any discrepancies when necessary.
Overall delivery of childcare programmes at destination level, ensuring guest experience is at its highest, teams are motivated and adhering to operational guidelines. Responsible for all HR matters of all childcare staff, training and development of teams, reporting lines and key link in to Concepts.
HOW YOU WILL MAKE AN IMPACT
You will be leading and developing your team and team leader(s) to ensure that childcare delivery in your area offers a varied, innovative, and creative programme in a fun and safe environment In line with all handbooks, policies, and procedures. Your team may be located across geographies meaning travel would be required.
You will work as part of the wider team with resort management responsibilities including childcare staff resource planning and retention in addition to training, supporting staff qualifications, resort inductions, financial management and day to day HR management. You will do this by building and maintaining strong relationships with the resort team, concept delivery team, staff, partners, and guests.
You will also take accountability for ensuring that inventory, stock control and quality requirements are met and achieved. You will escalate any discrepancies when necessary.
Finally, you will be the childcare specialist and use your knowledge, decision making, planning and expertise to assist with all childcare queries and make innovative suggestions for future delivery based on staff and guest feedback.
Overall delivery of BabyClub and Kids Club, ensuring guest experience is at its highest, teams are motivated and adhering to operational guidelines. Feeding back to CDTM, TBEM & HVDM weekly on operations and audit figures.
HOW YOU WILL MAKE AN IMPACT
You will create, deliver and supervise a fun & exciting age-appropriate programme for children aged 0-12 & Teens which covers developmental needs and is full of magical moments.
Take part & collaborate with the wider team in regular events, such as team days, parades, or evening party dances during the kids disco.
Lead a national or international team in a fun, safe environment by coaching, guiding, and managing team performance in addition to celebrating success using weekly guest feedback.
You also ensure that health and safety standards are always maintained to the highest standards, as set out in the childcare handbook.
And finally, you will support your TUI colleagues by answering parents/guardians’ questions and solving problems.
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
If you are new to the company, we kindly ask you to participate in the Childcare training, which will be located in Cyprus.
As part of your preparation. You will not be able to choose which one to attend, as we will book you onto the training dates most appropriate for your start date and Summer destination.
Please note that attendance is mandatory.
Arrival day: Tuesday 10th March 2026
Training days: 11th to 14th March 2026
Departure day: Sunday 15th March 2026
– or –
Arrival day: Monday 20th April 2026
Training days: 21st to 24th April 2026
Departure day: Saturday 25th April 2026
Afterwards, you will receive a virtual training session that will further prepare you for your new role.
Entertainment & Activities Host (CORE) – New to Role
ACCOUNTABILITY / RESPONSIBILITY
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will deliver a wide range of fun daytime and sport activities to our guests of all ages and nationalities.
You will deliver and contribute to the evening programme and events.
You will have high focus on delivering safe family programmes, planning activities and events for all ages, including children, teens, and families in our resorts.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest quality service and guest experience in line with the TUI standards.
Entertainment & Activities Host (FAMILY FUN) – New to Role
ACCOUNTABILITY / RESPONSIBILITY
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will deliver a wide range of fun daytime and sport activities to our guests of all ages and nationalities.
You will deliver and contribute to the evening programme and events.
You will have high focus on delivering safe family programmes, planning activities and events for all ages, including children, teens, and families in our resorts.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest quality service and guest experience in line with the TUI standards.
Entertainment & Activities Host (SENSATORI) – New to Role
ACCOUNTABILITY / RESPONSIBILITY
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will deliver a wide range of fun daytime and sport activities to our guests of all ages and nationalities.
You will deliver and contribute to the evening programme and events.
You will have high focus on delivering safe family programmes, planning activities and events for all ages, including children, teens, and families in our resorts.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest quality service and guest experience in line with the TUI standards.
Entertainment & Activities Team Leader (FAMILY FUN) – New to Role
ACCOUNTABILITY / RESPONSIBILITY
Responsibility of the TUI BLUE entertainment & Fitness programme operation
HOW YOU WILL MAKE AN IMPACT
Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.
Planning, coordinating and leading by example the safe and successful delivery of a wide range of daytime activities, sports, fitness, and evening entertainment to our guests of all ages and nationalities.
Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.
Deliver the highest quality service and guest experience in line with the TUI standards.
Responsible for delivering the fitness & leisure programme withing TUI Hotels & Resorts where required
HOW YOU WILL MAKE AN IMPACT
You will create and deliver a wide range of group fitness sessions, including Aqua, Yoga, Pilates, Functional Training, and exercise to music, as well as wellbeing sessions to our guests of all ages and nationalities.
Support the wider daytime activity and entertainment programme where needed.
Step in to support other resorts and provide guidance to fellow instructors when required.
Work with resort management to shape weekly schedules aligned with guest needs and programme goals.
And you deliver the highest standards of safety, quality service, and guest experience in line with the TUI standards.
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will create and deliver a wide range of group fitness sessions, including Aqua, Yoga, Pilates, Functional Training, and exercise to music, as well as wellbeing sessions to our guests of all ages and nationalities.
You will also plan and deliver a wide range of daytime, sport, activities, and entertainment where required.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest standards of safety, quality service, and guest experience in line with the TUI standards.”
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will create and deliver a wide range of group fitness sessions, including Aqua, Yoga, Pilates, Functional Training, and exercise to music, as well as wellbeing sessions to our guests of all ages and nationalities.
You will also plan and deliver a wide range of daytime, sport, activities, and entertainment where required.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest standards of safety, quality service, and guest experience in line with the TUI standards.”
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will create and deliver a wide range of group fitness sessions, including Aqua, Yoga, Pilates, Functional Training, and exercise to music, as well as wellbeing sessions to our guests of all ages and nationalities.
You will also plan and deliver a wide range of daytime, sport, activities, and entertainment where required.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest standards of safety, quality service, and guest experience in line with the TUI standards.”
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will create and deliver a wide range of group fitness sessions, including Aqua, Yoga, Pilates, Functional Training, and exercise to music, as well as wellbeing sessions to our guests of all ages and nationalities.
You will also plan and deliver a wide range of daytime, sport, activities, and entertainment where required.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest standards of safety, quality service, and guest experience in line with the TUI standards.”
Overall responsibility for HOLIDAY VILLAGES Delivery and Team Performance.
HOW YOU WILL MAKE AN IMPACT
Manage the overall operation and performance of the Holiday Village achieving set targets ensuring the Holiday Villages experience is delivered to our specification and brochure promise.
Part of that will be leading, developing, and supporting your team and including management of 3rd party suppliers.
Manage specialist roles with exceptional communication and interpersonal skills, demonstrating the ability to lead by example, coach performance, and foster a positive, guest-centric team culture.
Ensure smooth team organisation, welfare, and adherence to HR procedures, supporting staff development and training,
High digital confidence, with experience managing content and communication across guest-facing platforms such as mobile apps, info screens, or social media.
Proactively resolve guest concerns and coach your team in sales through service to meet revenue targets.
You will be able to create a one team ethos and show great leadership skills and passion. It will all result in the delivery of an excellent holiday experience for all our guests.
Finally, you will also make sure to maintain a strong relationship with the Hotel Management as well as other stakeholders and colleagues.
Delivery of childcare activities to the highest standards and pre set guidelines for 0 – 3 year olds
HOW YOU WILL MAKE AN IMPACT
Create and deliver a fun and exciting, age-appropriate programme for children aged 0-3 which covers developmental needs and is full of magical moments.
Take part & collaborate with the wider team in regular events, such as team days, parades, or evening party dances during the kids disco.
Ensure our high childcare standards including health & safety guidelines.
You put the guests at the heart of everything you do by answering parents/guardians’ questions, resolving issues and adapting if possible to guests’ requirements.
You are required to attend only 1 set of face to face training, which is mandatory.
You will not be able to choose which one to attend, as we will book you onto the training dates most appropriate for your start date and Summer destination.
Holiday Villages Childcare Supervisor – New to Role
ABOUT THE JOB
• Create and supervise a magical and developmental programme for our kids aged 0-3.
• Lead a small national or international Childcare Team in a fun but safe environment.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• Coach, guide and manage team performance – celebrate success using weekly guest feedback results.
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
Responsible for delivering the football academies within Holiday Villages
HOW YOU WILL MAKE AN IMPACT
You will be delivering fun, professional, and safe football coaching sessions to adults and kids aged 4-16 years along with some sports & fitness sessions to families & adults.
Coaching kids of varying abilities following the coaching guidelines provided.
You also actively sell and promote your lessons to encourage maximum attendance.
And finally, you will regularly take part in events such as team days and presentations to support your teams and deliver the best possible holiday experience, especially for our young guests. ”
Responsible for the delivery of swim school operation
HOW YOU WILL MAKE AN IMPACT
You will be delivering fun, professional, and safe swim lessons from toddlers to adults, along with some other water based activities.
Tailoring your lessons to support the technical progression of varying abilities of guests whilst following the guidelines provided.
You also actively sell and promote your lessons to encourage maximum attendance.
And finally, you will regularly take part in events such as team days and presentations to support your programme, your teams, and deliver the best possible holiday experience, especially for our young guests.
Delivery of childcare activities to the highest standards and pre set guidelines for 3-12 year olds & Teens
HOW YOU WILL MAKE AN IMPACT
Create and deliver a fun and exciting, age-appropriate programme for children aged 3-12 & Teens which covers developmental needs and is full of magical moments.
Take part & collaborate with the wider team in regular events, such as team days, parades, or evening party dances during the kids disco.
Ensure our high childcare standards including health & safety guidelines.
You put the guests at the heart of everything you do by answering parents/guardians’ questions, resolving issues and adapting if possible to guests’ requirements
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
You are required to attend only 1 set of face to face training, which is mandatory.
You will not be able to choose which one to attend, as we will book you onto the training dates most appropriate for your start date and Summer destination.
Delivery of childcare activities to the highest standards and pre set guidelines for 3-12 year olds & Teens
HOW YOU WILL MAKE AN IMPACT
Create and deliver a fun and exciting, age-appropriate programme for children aged 3-12 & Teens which covers developmental needs and is full of magical moments.
Take part & collaborate with the wider team in regular events, such as team days, parades, or evening party dances during the kids disco.
Ensure our high childcare standards including health & safety guidelines.
You put the guests at the heart of everything you do by answering parents/guardians’ questions, resolving issues and adapting if possible to guests’ requirements
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
You are required to attend only 1 set of face to face training, which is mandatory.
You will not be able to choose which one to attend, as we will book you onto the training dates most appropriate for your start date and Summer destination.
Delivery of childcare activities to the highest standards and pre set guidelines for 3-12 year olds & Teens
HOW YOU WILL MAKE AN IMPACT
Create and deliver a fun and exciting, age-appropriate programme for children aged 3-12 & Teens which covers developmental needs and is full of magical moments.
Take part & collaborate with the wider team in regular events, such as team days, parades, or evening party dances during the kids disco.
Ensure our high childcare standards including health & safety guidelines.
You put the guests at the heart of everything you do by answering parents/guardians’ questions, resolving issues and adapting if possible to guests’ requirements
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
You are required to attend only 1 set of face to face training, which is mandatory.
You will not be able to choose which one to attend, as we will book you onto the training dates most appropriate for your start date and Summer destination.
Responsibilities for the pre-departure service, Senastori Microsite & BLUE App
HOW YOU WILL MAKE AN IMPACT
Lead and manage the Sensatori pre-departure concierge service, curating and regularly updating guest-facing content on the Sensatori Experience microsite.
Own the delivery and optimisation of Sensatori-specific content within the BLUE App, including the chat function, ensuring it remains engaging, accurate, and up to date.
Oversee the hotel content database and online product offerings, ensuring all digital services are archived, quality-checked, and support high guest uptake.
Collaborate closely with the Blue Guide Rep team and wider specialist teams to provide a seamless guest experience, proactively supporting with expert guidance.
Act as the onsite Sensatori brand ambassador, engaging personally with guests across touchpoints – from arrival greetings to team events – and gathering insights to enhance services.
Capture and share valuable content and feedback throughout the guest journey to help evolve and enrich the Sensatori brand proposition.
Sports & Wellbeing Team Leader (SENSATORI) – New to Role
ACCOUNTABILITY / RESPONSIBILITY
Responsibility of the Sensatori Activities, Sports, Fitness & Wellbeing operation
HOW YOU WILL MAKE AN IMPACT
Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.
Planning, coordinating and leading by example the safe and successful delivery of a wide range of daytime activities, sports, fitness, and entertainment to our guests of all ages and nationalities.
Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.
Deliver the highest quality service and guest experience in line with the TUI standards.
Responsible for delivering the daytime family, sports, and activities programme within TUI Blue & Sensatori
HOW YOU WILL MAKE AN IMPACT
Focus on planning and delivering safe family programmes, as well as a wide range of sport sessions, daytime activities to our guests of all ages and nationalities.
Plan and deliver various sports and activities adapting to different abilities and ages, following all guidelines provided.
Follow our high standards of childcare whilst hosting teens and junior type of activities and events to cater the high season programmes.
Take part in events such as team days and entertainment events as part of a “one team” ethos to deliver the best possible holiday experience especially for our young guests.
Actively promoting and selling your activities and sessions to encourage maximum attendance.
Responsible for delivering the daytime family, sports, and activities programme within TUI Blue & Sensatori
HOW YOU WILL MAKE AN IMPACT
Focus on planning and delivering safe family programmes, as well as a wide range of sport sessions, daytime activities to our guests of all ages and nationalities.
Plan and deliver various sports and activities adapting to different abilities and ages, following all guidelines provided.
Follow our high standards of childcare whilst hosting teens and junior type of activities and events to cater the high season programmes.
Take part in events such as team days and entertainment events as part of a “one team” ethos to deliver the best possible holiday experience especially for our young guests.
Actively promoting and selling your activities and sessions to encourage maximum attendance.
Responsible for the delivery of swim school operation
HOW YOU WILL MAKE AN IMPACT
Deliver fun, professional, and safe swim lessons for guests of all ages, from toddlers to adults, as well as other water-based activities.
Tailor your lessons to support the technical progression of guests with varying abilities, while following the provided programme guidelines.
Actively promote and sell your lessons to maximise participation and engagement.
Take part in events such as team days and presentations to support your programme, your team, and contribute to an outstanding holiday experience – especially for our younger guests.
Overall responsibilities for TUI BLUE Delivery and Team Performance
HOW YOU WILL MAKE AN IMPACT
Lead the TUI BLUE Core concept, delivering engaging and inclusive experiences for a broad guest demographic.
Manage a diverse team including entertainment, fitness, activities, and childcare specialists, ensuring safety and quality.
Oversee team organisation, welfare, and HR procedures, supporting staff development and adherance to company policies.
Analyse guest feedback and quality metrics to identify improvement areas and implement action plans.
Manage and update digital guest channels (BLUE App, social media), ensuring accurate, brand-aligned content.
Resolve guest requests and complaints efficiently, coaching teams to maximise sales through service excellence.
Coordinate events, VIP visits, and collaborate cross-functionally to enhance the overall guest journey.
TUI BLUE Experience Manager (FAMILY FUN) – New to Role
ACCOUNTABILITY / RESPONSIBILITY
Overall responsibilities for TUI BLUE Delivery and Team Performance
HOW YOU WILL MAKE AN IMPACT
Drive the family-focused TUI BLUE concepts by leading immersive, safe, and enjoyable experiences for all ages.
Manage specialist roles with exceptional communication and interpersonal skills, demonstrating the ability to lead by example, coach performance, and foster a positive, guest-centric team culture.
Ensure smooth team organisation, welfare, and adherence to HR procedures, supporting staff development and training.
Strong analytical thinking with the ability to review guest feedback, assess quality metrics, and implement focused improvement actions.
High digital confidence, with experience managing content and communication across guest-facing platforms such as mobile apps, info screens, or social media.
Proactively resolve guest concerns and coach your team in sales through service to meet revenue targets.
Organise and support key family events and VIP visits, ensuring seamless collaboration across departments.
TUI BLUE Experience Manager (SENSATORI) – New to Role
ACCOUNTABILITY / RESPONSIBILITY
Overall responsibilities for TUI BLUE Delivery and Team Performance
HOW YOU WILL MAKE AN IMPACT
Drive the family-focused TUI BLUE concepts by leading immersive, safe, and enjoyable experiences for all ages.
Manage specialist roles with exceptional communication and interpersonal skills, demonstrating the ability to lead by example, coach performance, and foster a positive, guest-centric team culture.
Ensure smooth team organisation, welfare, and adherence to HR procedures, supporting staff development and training.
Strong analytical thinking with the ability to review guest feedback, assess quality metrics, and implement focused improvement actions.
High digital confidence, with experience managing content and communication across guest-facing platforms such as mobile apps, info screens, or social media.
Proactively resolve guest concerns and coach your team in sales through service to meet revenue targets.
Organise and support key family events and VIP visits, ensuring seamless collaboration across departments.
TUI SUNEO Entertainment & Activities Team Leader – New to Role
ACCOUNTABILITY / RESPONSIBILITY
Responsibility of the TUI SUNEO entertainment
HOW YOU WILL MAKE AN IMPACT
Leading an international team of talented and skilled entertainers
Planning, coordinating and leading by example the safe and successful delivery of a wide range of daytime activities, sports and evening entertainment to our guests of all ages and nationalities.
Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.
Deliver the highest quality service and guest experience in line with the TUI standards.
Delivery of childcare activities to the highest standards and pre set guidelines for 0 – 3 year olds
HOW YOU WILL MAKE AN IMPACT
Create and deliver a fun and exciting, age-appropriate programme for children aged 0-3 which covers developmental needs and is full of magical moments.
Take part & collaborate with the wider team in regular events, such as team days, parades, or evening party dances during the kids disco.
Ensure our high childcare standards including health & safety guidelines.
You put the guests at the heart of everything you do by answering parents/guardians’ questions, resolving issues and adapting if possible to guests’ requirements.
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
Childcare Delivery Team Leader – Experienced
ACCOUNTABILITY / RESPONSIBILITY
Overall delivery of childcare programmes at resort specific level, ensuring guest experience is at its highest, teams are motivated and adhering to operational guidelines. Responsible for supporting with HR matters of all childcare staff, key link in to Concepts
HOW YOU WILL MAKE AN IMPACT
You will be leading and developing your team to ensure that childcare delivery in your area offers a varied, innovative, and creative programme in a fun and safe environment. Your team may be located across geographies meaning travel would be required.
You will maintain the quality of all services by adhering to the childcare handbooks and company policies and give guidance when queries arise
You will build and maintain strong relationships with the Hotel Management and internal teams
You will take accountability for ensuring that inventory, stock control and quality targets and requirements are met and achieved, escalating any discrepancies when necessary.
Overall delivery of childcare programmes at destination level, ensuring guest experience is at its highest, teams are motivated and adhering to operational guidelines. Responsible for all HR matters of all childcare staff, training and development of teams, reporting lines and key link in to Concepts.
HOW YOU WILL MAKE AN IMPACT
You will be leading and developing your team and team leader(s) to ensure that childcare delivery in your area offers a varied, innovative, and creative programme in a fun and safe environment In line with all handbooks, policies, and procedures. Your team may be located across geographies meaning travel would be required.
You will work as part of the wider team with resort management responsibilities including childcare staff resource planning and retention in addition to training, supporting staff qualifications, resort inductions, financial management and day to day HR management. You will do this by building and maintaining strong relationships with the resort team, concept delivery team, staff, partners, and guests.
You will also take accountability for ensuring that inventory, stock control and quality requirements are met and achieved. You will escalate any discrepancies when necessary.
Finally, you will be the childcare specialist and use your knowledge, decision making, planning and expertise to assist with all childcare queries and make innovative suggestions for future delivery based on staff and guest feedback.
Overall delivery of BabyClub and Kids Club, ensuring guest experience is at its highest, teams are motivated and adhering to operational guidelines. Feeding back to CDTM, TBEM & HVDM weekly on operations and audit figures.
HOW YOU WILL MAKE AN IMPACT
You will create, deliver and supervise a fun & exciting age-appropriate programme for children aged 0-12 & Teens which covers developmental needs and is full of magical moments.
Take part & collaborate with the wider team in regular events, such as team days, parades, or evening party dances during the kids disco.
Lead a national or international team in a fun, safe environment by coaching, guiding, and managing team performance in addition to celebrating success using weekly guest feedback.
You also ensure that health and safety standards are always maintained to the highest standards, as set out in the childcare handbook.
And finally, you will support your TUI colleagues by answering parents/guardians’ questions and solving problems.
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
We are delighted to welcome you to our virtual training. Please note that attendance is mandatory.
Monday 9th March to Tuesday 10th March 2026 (depending on your start date)
or
Tuesday 2nd June to Wednesday 3rd June 2026 (depending on your start date)
Entertainment & Activities Host (CORE) – Experienced
ACCOUNTABILITY / RESPONSIBILITY
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will deliver a wide range of fun daytime and sport activities to our guests of all ages and nationalities.
You will deliver and contribute to the evening programme and events.
You will have high focus on delivering safe family programmes, planning activities and events for all ages, including children, teens, and families in our resorts.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest quality service and guest experience in line with the TUI standards.
Entertainment & Activities Host (FAMILY FUN) – Experienced
ACCOUNTABILITY / RESPONSIBILITY
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will deliver a wide range of fun daytime and sport activities to our guests of all ages and nationalities.
You will deliver and contribute to the evening programme and events.
You will have high focus on delivering safe family programmes, planning activities and events for all ages, including children, teens, and families in our resorts.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest quality service and guest experience in line with the TUI standards.
Entertainment & Activities Host (SENSATORI) – Experienced
ACCOUNTABILITY / RESPONSIBILITY
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will deliver a wide range of fun daytime and sport activities to our guests of all ages and nationalities.
You will deliver and contribute to the evening programme and events.
You will have high focus on delivering safe family programmes, planning activities and events for all ages, including children, teens, and families in our resorts.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest quality service and guest experience in line with the TUI standards.
Entertainment & Activities Team Leader (FAMILY FUN) – Experienced
ACCOUNTABILITY / RESPONSIBILITY
Responsibility of the TUI BLUE entertainment & Fitness programme operation
HOW YOU WILL MAKE AN IMPACT
Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.
Planning, coordinating and leading by example the safe and successful delivery of a wide range of daytime activities, sports, fitness, and evening entertainment to our guests of all ages and nationalities.
Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.
Deliver the highest quality service and guest experience in line with the TUI standards.
Responsible for delivering the fitness & leisure programme withing TUI Hotels & Resorts where required
HOW YOU WILL MAKE AN IMPACT
You will create and deliver a wide range of group fitness sessions, including Aqua, Yoga, Pilates, Functional Training, and exercise to music, as well as wellbeing sessions to our guests of all ages and nationalities.
Support the wider daytime activity and entertainment programme where needed.
Step in to support other resorts and provide guidance to fellow instructors when required.
Work with resort management to shape weekly schedules aligned with guest needs and programme goals.
And you deliver the highest standards of safety, quality service, and guest experience in line with the TUI standards.
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will create and deliver a wide range of group fitness sessions, including Aqua, Yoga, Pilates, Functional Training, and exercise to music, as well as wellbeing sessions to our guests of all ages and nationalities.
You will also plan and deliver a wide range of daytime, sport, activities, and entertainment where required.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest standards of safety, quality service, and guest experience in line with the TUI standards.”
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will create and deliver a wide range of group fitness sessions, including Aqua, Yoga, Pilates, Functional Training, and exercise to music, as well as wellbeing sessions to our guests of all ages and nationalities.
You will also plan and deliver a wide range of daytime, sport, activities, and entertainment where required.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest standards of safety, quality service, and guest experience in line with the TUI standards.”
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will create and deliver a wide range of group fitness sessions, including Aqua, Yoga, Pilates, Functional Training, and exercise to music, as well as wellbeing sessions to our guests of all ages and nationalities.
You will also plan and deliver a wide range of daytime, sport, activities, and entertainment where required.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest standards of safety, quality service, and guest experience in line with the TUI standards.”
Responsible for delivering the entertainment programme withing TUI BLUE family fun, TUI BLUE Core & Sensatori by TUI BLUE
HOW YOU WILL MAKE AN IMPACT
You will create and deliver a wide range of group fitness sessions, including Aqua, Yoga, Pilates, Functional Training, and exercise to music, as well as wellbeing sessions to our guests of all ages and nationalities.
You will also plan and deliver a wide range of daytime, sport, activities, and entertainment where required.
You put the guests at the heart of everything you do by consistently engaging in guest interaction.
And you deliver the highest standards of safety, quality service, and guest experience in line with the TUI standards.”
Overall responsibility for HOLIDAY VILLAGES Delivery and Team Performance.
HOW YOU WILL MAKE AN IMPACT
Manage the overall operation and performance of the Holiday Village achieving set targets ensuring the Holiday Villages experience is delivered to our specification and brochure promise.
Part of that will be leading, developing, and supporting your team and including management of 3rd party suppliers.
Manage specialist roles with exceptional communication and interpersonal skills, demonstrating the ability to lead by example, coach performance, and foster a positive, guest-centric team culture.
Ensure smooth team organisation, welfare, and adherence to HR procedures, supporting staff development and training,
High digital confidence, with experience managing content and communication across guest-facing platforms such as mobile apps, info screens, or social media.
Proactively resolve guest concerns and coach your team in sales through service to meet revenue targets.
You will be able to create a one team ethos and show great leadership skills and passion. It will all result in the delivery of an excellent holiday experience for all our guests.
Finally, you will also make sure to maintain a strong relationship with the Hotel Management as well as other stakeholders and colleagues.
Delivery of childcare activities to the highest standards and pre set guidelines for 0 – 3 year olds
HOW YOU WILL MAKE AN IMPACT
Create and deliver a fun and exciting, age-appropriate programme for children aged 0-3 which covers developmental needs and is full of magical moments.
Take part & collaborate with the wider team in regular events, such as team days, parades, or evening party dances during the kids disco.
Ensure our high childcare standards including health & safety guidelines.
You put the guests at the heart of everything you do by answering parents/guardians’ questions, resolving issues and adapting if possible to guests’ requirements.
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
ABOUT THE JOB
• Create and supervise a magical and developmental programme for our kids aged 0-3.
• Lead a small national or international Childcare Team in a fun but safe environment.
• Regular event participation such as team days, parades and evening party dances.
• Ensuring our high childcare standards and health & safety guidelines are followed.
• Helping your TUI colleagues by answering parent questions and solving problems.
• Coach, guide and manage team performance – celebrate success using weekly guest feedback results.
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
Responsible for delivering the football academies within Holiday Villages
HOW YOU WILL MAKE AN IMPACT
You will be delivering fun, professional, and safe football coaching sessions to adults and kids aged 4-16 years along with some sports & fitness sessions to families & adults.
Coaching kids of varying abilities following the coaching guidelines provided.
You also actively sell and promote your lessons to encourage maximum attendance.
And finally, you will regularly take part in events such as team days and presentations to support your teams and deliver the best possible holiday experience, especially for our young guests. ”
Responsible for the delivery of swim school operation
HOW YOU WILL MAKE AN IMPACT
You will be delivering fun, professional, and safe swim lessons from toddlers to adults, along with some other water based activities.
Tailoring your lessons to support the technical progression of varying abilities of guests whilst following the guidelines provided.
You also actively sell and promote your lessons to encourage maximum attendance.
And finally, you will regularly take part in events such as team days and presentations to support your programme, your teams, and deliver the best possible holiday experience, especially for our young guests.
Delivery of childcare activities to the highest standards and pre set guidelines for 3-12 year olds & Teens
HOW YOU WILL MAKE AN IMPACT
Create and deliver a fun and exciting, age-appropriate programme for children aged 3-12 & Teens which covers developmental needs and is full of magical moments.
Take part & collaborate with the wider team in regular events, such as team days, parades, or evening party dances during the kids disco.
Ensure our high childcare standards including health & safety guidelines.
You put the guests at the heart of everything you do by answering parents/guardians’ questions, resolving issues and adapting if possible to guests’ requirements
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
Kids’ Club Host (Overland) – Experienced
AACCOUNTABILITY / RESPONSIBILITY
Delivery of childcare activities to the highest standards and pre set guidelines for 3-12 year olds & Teens
HOW YOU WILL MAKE AN IMPACT
Create and deliver a fun and exciting, age-appropriate programme for children aged 3-12 & Teens which covers developmental needs and is full of magical moments.
Take part & collaborate with the wider team in regular events, such as team days, parades, or evening party dances during the kids disco.
Ensure our high childcare standards including health & safety guidelines.
You put the guests at the heart of everything you do by answering parents/guardians’ questions, resolving issues and adapting if possible to guests’ requirements
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
Kids’ Club Host (Qualified) – Experienced
ACCOUNTABILITY / RESPONSIBILITY
Delivery of childcare activities to the highest standards and pre set guidelines for 3-12 year olds & Teens
HOW YOU WILL MAKE AN IMPACT
Create and deliver a fun and exciting, age-appropriate programme for children aged 3-12 & Teens which covers developmental needs and is full of magical moments.
Take part & collaborate with the wider team in regular events, such as team days, parades, or evening party dances during the kids disco.
Ensure our high childcare standards including health & safety guidelines.
You put the guests at the heart of everything you do by answering parents/guardians’ questions, resolving issues and adapting if possible to guests’ requirements
Self-guided modules to be completed before you attend pre-season Face to Face training (new to role colleagues) or before you arrive in resort (experienced colleagues).
Sensatori Expert – Experienced
ACCOUNTABILITY / RESPONSIBILITY
Responsibilities for the pre-departure service, Senastori Microsite & BLUE App
HOW YOU WILL MAKE AN IMPACT
Lead and manage the Sensatori pre-departure concierge service, curating and regularly updating guest-facing content on the Sensatori Experience microsite.
Own the delivery and optimisation of Sensatori-specific content within the BLUE App, including the chat function, ensuring it remains engaging, accurate, and up to date.
Oversee the hotel content database and online product offerings, ensuring all digital services are archived, quality-checked, and support high guest uptake.
Collaborate closely with the Blue Guide Rep team and wider specialist teams to provide a seamless guest experience, proactively supporting with expert guidance.
Act as the onsite Sensatori brand ambassador, engaging personally with guests across touchpoints – from arrival greetings to team events – and gathering insights to enhance services.
Capture and share valuable content and feedback throughout the guest journey to help evolve and enrich the Sensatori brand proposition.
Sports & Wellbeing Team Leader (SENSATORI) – Experienced
ACCOUNTABILITY / RESPONSIBILITY
Responsibility of the Sensatori Activities, Sports, Fitness & Wellbeing operation
HOW YOU WILL MAKE AN IMPACT
Leading an international team of talented and skilled entertainers, sports and/or fitness specialists.
Planning, coordinating and leading by example the safe and successful delivery of a wide range of daytime activities, sports, fitness, and entertainment to our guests of all ages and nationalities.
Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.
Deliver the highest quality service and guest experience in line with the TUI standards.
Responsible for delivering the daytime family, sports, and activities programme within TUI Blue & Sensatori
HOW YOU WILL MAKE AN IMPACT
Focus on planning and delivering safe family programmes, as well as a wide range of sport sessions, daytime activities to our guests of all ages and nationalities.
Plan and deliver various sports and activities adapting to different abilities and ages, following all guidelines provided.
Follow our high standards of childcare whilst hosting teens and junior type of activities and events to cater the high season programmes.
Take part in events such as team days and entertainment events as part of a “one team” ethos to deliver the best possible holiday experience especially for our young guests.
Actively promoting and selling your activities and sessions to encourage maximum attendance.
Responsible for delivering the daytime family, sports, and activities programme within TUI Blue & Sensatori
HOW YOU WILL MAKE AN IMPACT
Focus on planning and delivering safe family programmes, as well as a wide range of sport sessions, daytime activities to our guests of all ages and nationalities.
Plan and deliver various sports and activities adapting to different abilities and ages, following all guidelines provided.
Follow our high standards of childcare whilst hosting teens and junior type of activities and events to cater the high season programmes.
Take part in events such as team days and entertainment events as part of a “one team” ethos to deliver the best possible holiday experience especially for our young guests.
Actively promoting and selling your activities and sessions to encourage maximum attendance.
Responsible for the delivery of swim school operation
HOW YOU WILL MAKE AN IMPACT
Deliver fun, professional, and safe swim lessons for guests of all ages, from toddlers to adults, as well as other water-based activities.
Tailor your lessons to support the technical progression of guests with varying abilities, while following the provided programme guidelines.
Actively promote and sell your lessons to maximise participation and engagement.
Take part in events such as team days and presentations to support your programme, your team, and contribute to an outstanding holiday experience – especially for our younger guests.
As part of our preparations for 2026, all TUI BLUE Experience Managers are required to attend face-to-face training this year.
This is due to the migration of the back end of the BLUE App, which will introduce a new system that all TUI BLUE Experience Managers need to be onboarded to.
The training will ensure everyone is fully confident using the updated platform and aligned on the new processes before the season begins.
We are therefore delighted to welcome you to our training, which will take place in Antalya, Turkey.
Please note that attendance is mandatory.
Overall responsibilities for TUI BLUE Delivery and Team Performance
HOW YOU WILL MAKE AN IMPACT
Lead the TUI BLUE Core concept, delivering engaging and inclusive experiences for a broad guest demographic.
Manage a diverse team including entertainment, fitness, activities, and childcare specialists, ensuring safety and quality.
Oversee team organisation, welfare, and HR procedures, supporting staff development and adherance to company policies.
Analyse guest feedback and quality metrics to identify improvement areas and implement action plans.
Manage and update digital guest channels (BLUE App, social media), ensuring accurate, brand-aligned content.
Resolve guest requests and complaints efficiently, coaching teams to maximise sales through service excellence.
Coordinate events, VIP visits, and collaborate cross-functionally to enhance the overall guest journey.
As part of our preparations for 2026, all TUI BLUE Experience Managers are required to attend face-to-face training this year.
This is due to the migration of the back end of the BLUE App, which will introduce a new system that all TUI BLUE Experience Managers need to be onboarded to.
The training will ensure everyone is fully confident using the updated platform and aligned on the new processes before the season begins.
We are therefore delighted to welcome you to our training, which will take place in Antalya, Turkey.
Please note that attendance is mandatory.
TUI BLUE Experience Manager (FAMILY FUN) – Experienced
ACCOUNTABILITY / RESPONSIBILITY
Overall responsibilities for TUI BLUE Delivery and Team Performance
HOW YOU WILL MAKE AN IMPACT
Drive the family-focused TUI BLUE concepts by leading immersive, safe, and enjoyable experiences for all ages.
Manage specialist roles with exceptional communication and interpersonal skills, demonstrating the ability to lead by example, coach performance, and foster a positive, guest-centric team culture.
Ensure smooth team organisation, welfare, and adherence to HR procedures, supporting staff development and training.
Strong analytical thinking with the ability to review guest feedback, assess quality metrics, and implement focused improvement actions.
High digital confidence, with experience managing content and communication across guest-facing platforms such as mobile apps, info screens, or social media.
Proactively resolve guest concerns and coach your team in sales through service to meet revenue targets.
Organise and support key family events and VIP visits, ensuring seamless collaboration across departments.
As part of our preparations for 2026, all TUI BLUE Experience Managers are required to attend face-to-face training this year.
This is due to the migration of the back end of the BLUE App, which will introduce a new system that all TUI BLUE Experience Managers need to be onboarded to.
The training will ensure everyone is fully confident using the updated platform and aligned on the new processes before the season begins.
We are therefore delighted to welcome you to our training, which will take place in Antalya, Turkey.
Please note that attendance is mandatory.
TUI BLUE Experience Manager (SENSATORI) – Experienced
ACCOUNTABILITY / RESPONSIBILITY
Overall responsibilities for TUI BLUE Delivery and Team Performance
HOW YOU WILL MAKE AN IMPACT
Drive the family-focused TUI BLUE concepts by leading immersive, safe, and enjoyable experiences for all ages.
Manage specialist roles with exceptional communication and interpersonal skills, demonstrating the ability to lead by example, coach performance, and foster a positive, guest-centric team culture.
Ensure smooth team organisation, welfare, and adherence to HR procedures, supporting staff development and training.
Strong analytical thinking with the ability to review guest feedback, assess quality metrics, and implement focused improvement actions.
High digital confidence, with experience managing content and communication across guest-facing platforms such as mobile apps, info screens, or social media.
Proactively resolve guest concerns and coach your team in sales through service to meet revenue targets.
Organise and support key family events and VIP visits, ensuring seamless collaboration across departments.
As part of our preparations for 2026, all TUI BLUE Experience Managers are required to attend face-to-face training this year.
This is due to the migration of the back end of the BLUE App, which will introduce a new system that all TUI BLUE Experience Managers need to be onboarded to.
The training will ensure everyone is fully confident using the updated platform and aligned on the new processes before the season begins.
We are therefore delighted to welcome you to our training, which will take place in Antalya, Turkey.
Please note that attendance is mandatory.
TUI SUNEO Entertainment & Activities Team Leader – Experienced
ACCOUNTABILITY / RESPONSIBILITY
Responsibility of the TUI SUNEO entertainment
HOW YOU WILL MAKE AN IMPACT
Leading an international team of talented and skilled entertainers
Planning, coordinating and leading by example the safe and successful delivery of a wide range of daytime activities, sports and evening entertainment to our guests of all ages and nationalities.
Building strong relationships across the resort with all members of the team, whilst also engaging consistently with our guests.
Deliver the highest quality service and guest experience in line with the TUI standards.
Our different TUI hotel brands are tailored specifically for all traveler types. Ranging from family hotels with entertainment for youngsters and grown-ups to adult-only hotels for a relaxing and recharging time for two. Click on the hotel brand you want to learn more about. You will also find above each brand the available job roles and training dates, once they have been communicated.
Holiday Villages
Kids clubs, activities, entertainment and fun for all ages with a British feel.
Sensatori by TUI BLUE
Hotels designed for indulgent experiences
TUI BLUE
Packed activity programmes, kids clubs and evening entertainment for adults or families.
TUI KIDS’ CLUB
Creating the best holiday moments for children from 3 to 12 years.
TUI SUNEO
Holiday hotels for the small budget, modern design and cheerful colours in the 3-4 star hotels.
After your successful recruitment interview you will get a proposal for your summer placement. Once you have accepted the placement we will send you an e-mail with the invitation to your first step in your training journey. Invitations will start to be sent out by job role towards the end of January 2026.
All information about the blended learning approach and specific training steps for each role can be found here on our training webpage. The exact dates for virtual classroom training and pre-season face to face training can be found above.
Please be aware, Pre-Season Face to Face training dates will be confirmed in the later stage with an individual invitation mail.
Basically taking part in training is obligatory. If you cannot attend the training please state the reason for not attending in the registration form and send an email with a certificate from the doctor or school to: hotel.training@tui.com. Some of the job roles need to be licensed, and the qualification is a precondition to working in that role, therefore attendance at training is a requirement. If there is an unforeseeable circumstance and you cannot attend, please contact us so we can find a solution for you.
Each new module and link of your e-learning will open a new window. When you have completed each module or link please close the window and return to the previous window to continue to the next part of your e-learning.
To check when/if you have completed each step of a module you can click on the menu button in the top left corner of the page and navigate through the module.
Each module MUST be completed in order – otherwise the system will not let you move on!
E learning:
The completion of the e-learning sessions are your own investment into your knowledge and understanding for your new job and can be completed at the most convenient time for you, without any impact on your current job or school commitments.
Virtual classroom Training
The virtual classroom training will be compensated to you with free time in the destinations or with days off, depending on the duration of your training (full or half day).
Pre-Season Face to face TUI BLUE & Concept DNA Training
If you are not contracted during the pre-season face to face training, you will get your participation paid with your June salary in the summer.
Unless your training is in May/June, in which case the payment will be with your July salary.
*** Note: You will not be paid for the arrival and departure days to and from training. Payment will only be provided for the full training days that you attend.***
IFAA B Licenses Training, Power Dumbell & Aqua
The Fitness Instructors get a unique opportunity to gain international recognized fitness licenses. As TUI covers all of the costs for these qualifications, there will be no remuneration for the duration of the training. (DNA Training will be paid).
Local staff
Please get in touch with your local HR department
Full Paediatric First Aid
If you are new to TUI, you will complete Paediatric First Aid Training during the Pre-Season Face to Face training. If you have completed this already in the previous 18 months, please bring a copy of your certificate with you.
You will be advised regarding first aid and what actions you need to take if any. Please do not book any first aid course unless advised to otherwise you will not get reimbursed for it
You will need your passport (UK) or ID card (non-UK) to travel to training in Cyprus. If you are applying for a visa or work permit and you have an appointment already scheduled or the embassy still has your passport/ID then let us know AS SOON AS POSSIBLE. You can inform us in the Registration for training or by email to hotel.training@tui.com.
We will then select one of the alternative dates for your Pre-Season Face to Face training.
There are 2 different Childcare Pre-Season Face to Face training dates. We will make the decision and allocate you onto the most appropriate one for your contract start date in destination.
Most of you will attend the main training date in April in Cyprus. If your contract starts earlier and we require you to attend the Cyprus training in March we will let you know.
You will receive your invitation to begin your e-learning on the TUI ONLINE CAMPUS in January. Please complete this fully within 1 week. If you are new to TUI you will then be invited to register for the Pre-Season Face to Face training. At this point you will see the dates you have been allocated. If you are not able to attend on the dates allocated please contact us as soon as possible. In the meantime keep checking this webpage for the most up to date information.
Yes, everyone employed by TUI is required to complete some E-Learning at the start of season. This has been tailored to your experience and will include updates and new information.
This qualification is an accredited childcare qualification. The qualification enables colleagues to work in our kids clubs as a qualified childcare team members and return to their home country with a childcare qualification and the knowledge and skills to work in a childcare setting.
If you are in a active TUI childcare role and do not currently hold a childcare qualification, this one is for you! We do need 100% commitment from all learners.
As soon as you are an active colleague for TUI you can use the link or QR code below to register and our childcare
qualification assessors will be in touch regarding your induction to the program.
TUI are giving you this amazing opportunity to complete the qualification by covering all costs to support your growthand development within the company. After receiving your certificate, you will hold a childcare qualification and will havelearnt new skills and knowledge.
Colleagues will receive an immediate increase in salary once qualified and a further salary increase once you have
completed a full season and returned.
Throughout your Level 2 Qualification course, you will be assessed through a variety of methods to help you completethe course as quickly and easily as possible.
You will receive a link to the concept online campus. On the campus you can register to complete the childcarequalification. Along with your induction material you will receive 4 e-learning tasks to complete.
The e-learning content is there to help you with these questions. Your task questions will be in the Childcare.
Qualification Teams channel. Your Childcare Qualification Assessors will add you to this as part of the induction process
You will attend 6 Virtual Classroom, delivered by the Childcare Qualification Assessors. Each classroom has a task thatyou will need to complete by carrying out independent research. The childcare Qualification Assessors are always on hand to offer support and guidance throughout the course.
During your season you will have up to 3 Childcare Session Assessments conducted by your line manager or Team
Leader. These assessments are normal practice for everyone working in childcare and will be used towards your practicaltasks for the qualification.
This helps you assess your progress throughout your qualification. First, you’ll evaluate your current skills, identify
development areas, and reflect on your readiness for assessment. Later, you’ll look back on your journey, recognisingyour achievements and considering your next steps. This process helps you track growth and prepare for future opportunities.
The time you take to attend virtual classrooms and complete tasks is additional to your working hours. Your practical assessment’s will be completed during your working schedule.
Once you had read all the information on this FAQ sheet and believe you can fully commit to completing this qualification, You can follow this link: Registration Form or scan the QR code below to fill in the registration form and your Childcare Qualification Assessors will be in touch.
Our program manager will be in contact with you to advise you when the virtual classes will begin. Please make sure you are checking your inbox/spam/junk for any emails.
Most of all, bring lots of energy & passion to the Virtual Classroom Training and read all the information on this website carefully. Plan the time for the virtual training as stated in the invitation.
When attending the Fitness Instructor training it is best if you start visiting group fitness classes at a nearby gym, and start jogging and exercising to work on your physical endurance on a regular basis, in order to get in shape for your sports training.
Enter the virtual classroom with the Link received from the TUI Hotel Training Team.
If necessary enter your FULL NAME as stated in your ID/passport (no nicknames please), attendance will be noted.
Most of our virtual classroom training will be held through Microsoft Teams or Zoom. If you have questions on how to register in both apps, please read the next question.
All quoted times for trainings are at CET – Central European Time (Spain, Germany, Denmark, Sweden, Norway, etc). You will need to calculate the start time according to the country you are physically in. For example, if you are in the UK and your training starts at 14:00 CET, you will begin at 13:00 UK time.
UK, Ireland and Portugal are WET – Western European Time (CET -1).
Greece, Cyprus, Finland are EET – Eastern European Time (CET+1).
Turkey is CET+2.
In TUI, every colleague orders their uniform online. You will receive your login details (username and password) automatically from the supplier, after you have been offered your placement and accepted it. Should this not be the case, contact your local Operations Support team. You should place your order as soon as possible, but definitely before leaving for destination.
In TUI BLUE FAMILY FUN roles please make sure that it says TUI BLUE on your order form link – if not contact the person who emailed you and ask them to adjust it for you. To order your TUI BLUE FAMILY FUN childcare uniform the job role you will need to select is the Kids Club Supervisor/Team Leader role to order the correct uniform.
It is important, that you complete correctly the uniform sizing tool when you go to place your order, as this will ensure your uniform fits correctly. In most cases a belt will fix it. In resort we have some spare uniforms stored.
This depends. If you live in the country where the training will take place, you will be asked to organise your journey to the training venue yourself. You will collect all tickets and receipts and when you get to your destination you will claim the costs back. We are able to purchase advance train tickets in the UK and Germany for you.
If you have to fly to the training we will book your flights in and out. In case of traveling from training directly to the summer destination, we will let you know in advance and give you your onward travel information.
The travel from your home town to the airport has to be arranged by you, apart from trains in UK and Germany.
In Turkey, Spain or Cyprus the transfer from the airport to the hotel has been organised by us for you. Please find the TUI counter at the airport and the TUI colleagues there will be happy to assist you.
After completing the relevant e-learning and reading all the important details about your training on the TUI Online Campus, you will then be asked to register for Pre-Season Face to Face Training.
You will be asked to complete a registration self-survey with the deadline of 1 week. Please have your passport on hand to fill out the survey carefully. We will use this information to request your flights to the face to face training and book your accommodation. This will take a few days, then we will send your flight ticket via e-mail.
Please note – If you are working less than 2 months, you are not required to attend the face to face training as you will be trained in destination.
Some of you will either be working for TUI on a Winter season or have already started your Summer season. Before registering for Pre-Season Face to Face Training on the TUI ONLINE CAMPUS you need to inform your line manager about the training dates. This means that cover can be arranged if necessary to ensure there is no disruption to your guests.
Please ensure you are adequately covered by insurance for the duration and destination of this training – either check with your (national) insurance companies and / or purchase private travel insurance to your personal requirements – such as foreign health insurance or luggage cover. You should also be aware of the procedures you need to follow in case you need emergency assistance or for other claims.
There is currently no requirement for a visa to travel to Turkey for nationalities within the EU, UK, Switzerland, Norway. If you are recruited locally from a different home country you might need a visa eg Egypt. In that case please contact your local HR department
Egypt passport holders can purchase a 30-day single-entry e-Visas via www.evisa.gov.tr, provided that you have a valid Schengen or USA, UK, Ireland visa or residence permit and you travel to Turkey with Turkish Airlines or Egypt Air. Please contact hotel.training@tui.com, so we can support you with the necessary invitation documents in order to apply for a visa.
Most of the pre-season training will take place in Turkey which requires a passport for entry. Some training will take place in Spain or Cyprus depending on your start date. You will need a passport if you are attending in these countries and are not from an EU country.
If you are placed in Turkey for Summer 2026 (all nationalities except Turkish) after your training dates in Turkey will need to ensure your work visa is NOT in the passport before you attend training. You won’t be able to enter Turkey before the date on the visa if it is in their already. You will need to send their passport to the embassy AFTER training in Turkey. If your visa start date for Summer 2026 is before the Face to Face training in Turkey, you can travel to Turkey on the visa date and attend training.
If you are starting your placement in Turkey for Summer 2026 (all nationalities except Turkish) after training dates in Cyprus or Spain you can have the Turkish visa in your passport, but you need to ensure you have your passport back in time to travel to training. The Turkish work visa could take 3 weeks to process.
UK delegates placed in Greece for Summer 2026 after training in Turkey will need to ensure your work visa is completed early in advance of the training, so you have your passport for entering Turkey. The Greek embassy can take 10 days to process the visa and return passports.
Basically taking part in training is obligatory. If you cannot attend the training please state the reason for not attending in the registration form and send an email with a certificate from the doctor or school to: hotel.training@tui.com. Some of the job roles need to be licensed, and the qualification is a precondition to working in that role, therefore attendance at training is a requirement. If there is an unforeseeable circumstance and you cannot attend, please contact us so we can find a solution for you.
On our Training Website you can find the most current information around your training journey. Please watch the explanatory videos and read the information about job role and hotel brand on the website.
When attending the Fitness Instructor training it is best if you start visiting group fitness classes at a nearby gym or sports club on a regular basis in order to get into shape for your sporty adventure. Most of all bring a lot of energy & passion with you and don’t forget your smile 🙂
Please keep in mind the dress code guideline that was included in your e-learning while packing your suitcase.
If you require any special medication, please bring it with you.
Please bring along your own face masks (if required), notebook and pens.
The course is fully residential, which means that we pay for your accommodation (a shared twin room), food and soft drinks. Food will be served as a buffet in the restaurants, so all dietary requirements are catered for. You will need to bring some extra money with you for any drinks or snacks and you can either pay with cash (€ in Cyprus and Spain and € or TL in Turkey) or via most credit and debit cards.
We will arrange for you to stay in hotel accommodation at the same venue as your training. You will share a twin hotel room with another new colleague, and all your meals and soft drinks will be provided.
This is the start of your new adventure with us and it is important that you come with an open mind to get to know your new colleagues, experience new cultures and be ready to contribute to, and learn from our training team and each other.
Please check again your e-learning and download the booklet on the registration page. There you can find travel tips and important information regarding your training hotel.
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